Assistant Manager

4 weeks ago


MumbaiTamil NaduChennaiMaduraiCoimbatoreKolkataGoa, India iimjobs Full time

Profile : Assistant Manager Operations

Job description:

Key responsibilities:

- Supervise, coach and develop team of associates to ensure efficiency of the department, satisfaction of customers and clients, and to maximize team performance.

- Hold regular one-on-one s and team meetings; contribute to team engagement.

- Actively manage performance; identify training needs and provide post-training support.

- Distribute assignments and coordinate work activities.

- Recognize and recommend operational improvements.

- Perform other leadership duties such as ensuring time worked is approved and entered on time, performance reviews are conducted and new staff are recruited on time.

- Ensure effective use of resources and knowledge.

- Monitor calls to ensure adherence to procedures and customer service standards.

- Manage high profile cases.

- Log in and take calls, when required.

- Ensure smooth ground operations with process adherence to deliver outcomes on agreed metrics

- Engage with Internal & external stakeholders to improve quality of service on Cost, Quality, & Turn Around Time

- Regular data analysis and performance reporting to the management

- Continuous process improvements to improve the efficiency of the team

- Managing the Operational risk

- Managing and motivating a big team

- Design and implement operational strategies to drive growth, improve customer satisfaction, and maximize operational efciency

- Collect, analyze, and interpret data to identify key performance indicators (KPIs) and measure operational effectiveness

- Develop data-driven insights to optimize operational processes, improve resource allocation, and enhance overall performance

- Oversee the end-to-end execution, ensuring adherence to quality standards, timelines, and budgetary requirements

- Coordinate with internal stakeholders, including logistics teams, and customer support, to ensure seamless execution

- Monitor performance, identify bottlenecks, and implement corrective actions to achieve operational goals

- Prepare and deliver clear, concise, and impactful presentations to internal and external stakeholders, including senior management

- Proven leadership skills to oversee and guide a team of talented individuals towards achieving collective goals, fostering a culture of collaboration, growth, and excellence.

Qualifications and Education Requirements:

- Post-secondary education coupled with a minimum of 2 years experience in a call centre setting.

- Minimum 1 year leadership experience.

- Possess problem solving, interpersonal and phone etiquette skills.

- Possess superb customer service skills, a strong customer focus, and commitment to customer satisfaction.

- Excellent leadership and motivational skills required including demonstrated ability to coach and provide feedback to others.


  • Assistant Manager

    2 weeks ago


    goa, India Molbio Diagnostics Full time

    Job Description:Assistant Manager - Quality Control1. Monitor and maintain quality control processes and procedures to ensure that products or services meet established quality standards.2. Quality Assurance: Implement quality assurance practices to prevent defects or errors and to maintain consistent product or service quality.3. Quality Management System:...

  • Assistant Manager

    2 weeks ago


    Goa, India Molbio Diagnostics Full time

    Job Description: Assistant Manager - Quality Control 1. Monitor and maintain quality control processes and procedures to ensure that products or services meet established quality standards.2. Quality Assurance: Implement quality assurance practices to prevent defects or errors and to maintain consistent product or service quality.3. Quality Management...

  • Assistant Manager

    2 weeks ago


    Goa, India Molbio Diagnostics Full time

    Job Description: Assistant Manager - Quality Control 1. Monitor and maintain quality control processes and procedures to ensure that products or services meet established quality standards.2. Quality Assurance: Implement quality assurance practices to prevent defects or errors and to maintain consistent product or service quality.3. Quality Management...

  • Scm - Assistant

    5 days ago


    Madurai, Tamil Nadu, India Ruby Food Products Full time

    JD - Procurement Assistant/ Purchase Assistant Age: 21-25Years Work Location: Madurai (Mattuthavani) Education: Any degree with Excel knowledge Experience: 6Months - 2Years in Procurement **Responsibilities**: 1. **Assisting Procurement Process**: Support the procurement team in the acquisition of goods, services, and materials needed for the...


  • Goa, India Hilton Goa Resort Full time

    DescriptionAn Assistant Manager Housekeeping  will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.What will I be doing?As an Assistant Manager Housekeeping you will be responsible for assisting with overseeing housekeeping operations to...


  • Goa, India Hilton Goa Resort Full time

    An Assistant Manager Housekeeping will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.What will I be doing?As an Assistant Manager Housekeeping you will be responsible for assisting with overseeing housekeeping operations to deliver an...

  • Assistant Manager

    5 days ago


    Goa, India Marriott International Full time

    Job Number Job Category Sales & MarketingLocation Le Meridien Goa Calangute, Aguada Siolim Road, Calangute, Goa, Goa, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely...


  • Coimbatore, Tamil Nadu, India sharadha Terry products private limited Full time

    Qualification: Diploma or Bachelor’s in any degree. - **Proven 1+ years of experience as an administrative assistant or in a similar role.**: - Assist in daily office operations, including answering phones, managing correspondence, and organizing office supplies. - Maintain and coordinate schedules, appointments, and meetings for management. - Greet...


  • Goa, India Hilton Goa Resort Full time

    DescriptionA Assistant Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.What will I be doing?As a  Assistant Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives...

  • Assistant Trainer

    7 days ago


    Coimbatore, Tamil Nadu, India Relearn School Full time

    Assistant Trainer Job Description: **Role Overview**: The Assistant Trainer plays a crucial role in supporting the training process within an educational or corporate setting. They work closely with the lead trainer to ensure effective delivery of training programs. **Responsibilities**: 1. Curriculum Review and Preparation: - Read and Understand CBSE...

  • Personal Assistant

    6 days ago


    Coimbatore, Tamil Nadu, India Throughbit Technologies Full time

    **Responsibilities**: Manage and maintain executive calendars, appointments, and travel arrangements. Coordinate and schedule meetings, conferences, and events; prepare agendas and take meeting minutes as needed. Prepare and edit documents, presentations, reports, and other materials as required. Handle confidential and sensitive information with...


  • Goa, India Hilton Goa Resort Full time

    A Assistant Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.What will I be doing?As a Assistant Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's...

  • Personal Assistant

    2 days ago


    Coimbatore, Tamil Nadu, India Yellow circle studios Full time

    **Responsibilities**: - Assist the Social Media Head in day-to-day tasks and activities. - Coordinate and schedule meetings, appointments, and travel arrangements. - Manage the Social Media Head's calendar and prioritize tasks effectively. - Handle correspondence and communication on behalf of the Social Media Head. - Assist in planning and organizing...


  • Coimbatore, Tamil Nadu, India Thatha Patti Elders Foundation Full time

    Job Title: Administrative Assistant Company: Thatha Patti Elders Foundation Location: Saravanampatti, Coimbatore. /Part-time **Job Description**: **Responsibilities**: - Greet visitors and answer incoming calls in a professional and courteous manner. - Manage and maintain office supply inventory and place orders as needed. - Coordinate meetings,...

  • Office Assistant

    4 weeks ago


    Coimbatore, Tamil Nadu, India Kanna & Associates Full time

    Job Responsibilities: As an Office Assistant, you'll play a vital role in ensuring the smooth operation of our office environment. Your responsibilities will include: - Bank Work: Handling Banking transactions and ensuring accurate record keeping of financial transactions - Coordinating visits to government and IT offices for regulatory compliance purposes....

  • Kitchen Assistant

    5 days ago


    Coimbatore, Tamil Nadu, India SALT 'n PEPPER Full time

    **Job Title: Kitchen Assistant** **Overview**: **Responsibilities**: 1. **Food Preparation**: Assist chefs and cooks in preparing ingredients, such as washing, peeling, and chopping fruits, vegetables, and meats. 2. **Cooking Assistance**: Support kitchen staff during cooking processes by measuring and mixing ingredients, operating kitchen appliances, and...


  • Coimbatore, Tamil Nadu, India Universal Elder Care Full time

    Job Title: Administrative Assistant Company: Universal Elder Care Location: Kovai Pudur About Us: UEC is a dynamic and innovative Elder Care (old age home) company. We're committed to delivering excellence in all aspects of our business and strive to create a positive impact in our industry and community. **Responsibilities**: - Greet visitors, answer...

  • Accounts Assistant

    4 weeks ago


    Coimbatore, Tamil Nadu, India Paresha Hr Solutions Full time

    **Key Responsibilities**: - Assist in the preparation of financial statements and reports. - Process accounts payable and receivable transactions accurately and in a timely manner. - Reconcile bank statements and accounts to ensure accuracy. - Maintain and update financial records and databases. - Assist with budgeting and forecasting activities. - Handle...

  • Audit Assistant

    3 weeks ago


    Coimbatore, Tamil Nadu, India AV Tax and Accountancy Services Full time

    **Company description** AV tax and Accountancy services is Auditor Office **Job description** We are hiring vacancy for Auditor Assistant. We are looking for an Auditor Assistant to manage all financial transactions,GST,TDS,Incometax payments,Reconcililation Bank statements,Tax Audit,. No of Vacancies : 2 Location : RS Puram, Vadavalli,Coimbatore Job...


  • Coimbatore, Tamil Nadu, India Magic Myna Pvt Ltd Full time

    **Administrative Assistant** Magic Myna Pvt Ltd is seeking an Administrative Assistant Should have excellent oral and written communication skills, secretarial work, Multilingual, Strong time-management skills and multitasking ability, documentation, and the ability to organize their work using tools, like MS Excel and Office. **Experience**: 2+...