Program Lead, Corporate Strategy

About us

WeWork is a global platform for creators, providing hundreds of thousands of members around the world with space, community and services that enable them to do what they love and create their life's work.

WeWork India, is run by the Indian real estate conglomerate, Embassy Group and commenced operations in 2017. Currently, it has over 62,000 members and 43 locations and six cities in India - Bengaluru, Mumbai, Gurugram, Noida, Hyderabad, and Pune. Its portfolio comprises small and medium enterprises, start-ups, large businesses, freelancers, etc. Our mission is empowering tomorrow's world of work.

Flexibility is paramount in today's workforce and the WeWork India team is laser-focused on fuelling growth opportunities and fortifying its position as the leading flexible workspace brand with customisable and innovative solutions for all businesses. In October, WeWork India made its first investment in Bengaluru-based conferencing and collaboration platform, Zoapi. Founded in 2019, Zoapi is a unified conferencing and collaboration solution provider for enterprise companies, coworking spaces, and education centers.

WeWork India's latest brand campaign 'Great Inspires Great', showcases the breadth of products at WeWork India which makes it the ideal end-to-end workspace solutions provider in a hybrid and flexible world. WeWork's products include digital offerings like On-demand, All Access, Managed Office by WeWork, and its space as a service portfolio consisting of private offices, custom build offices, and conference rooms, among others.

WeWork India is the country's leading flexible workspace provider that offers a personalised experience to different types of professionals with varied needs through its innovative and customised offerings. WeWork India is home to a community of diverse set of people – from innovators to visionaries to dreamers and go-getters, making it a space where people meet and inspire each other to achieve greater heights of success. You can learn more about our team and organisation here. Read more about our culture code to understand how we do things.

About the role

The Program Lead role (Job level: Lead/ Senior Lead) is a strategic, tactical and hands-on role directly supporting the Head of Corporate Strategy & Innovation (Function Head) in management and growth. The primary objectives are:

• To ensure that the plans and priorities set by the Function Head are effectively coordinated and executed in the midst of a fast pace of change
• Elimination of administrative load on the Function Head to the greatest extent possible
• To gain an overview of the entire business, key strategic projects, understand what functional leaders and various external stakeholders expect from the Corporate Strategy & Innovation (CS&I) team and what goes into decision making at a business level

Roles and Responsibilities

The indicative responsibilities that the Program Lead is expected to handle have been broken down into three buckets below. The responsibilities covered here could change significantly depending on evolving business needs, responsibilities of the Function Head and other factors.

1. Administrative responsibilities

• Provide administrative support to the Function Head - manage and maintain the Head's schedules, coordinate meetings, manage calls, calendars and travel arrangements
• Routing correspondence between the Function Head and multiple stakeholders/teams
• Record, transcribe and distribute minutes of meetings
• Help the Function Head and team to create Excel sheets, powerpoint presentations, etc as required for board meetings, investor roadshows, management reviews, etc
• Setup a logically sound, well-cataloged system for information storage into an online library/archive and ensure that this is periodically updated in a timely manner by the team through best practices/digital tools
• Protect and maintain confidentiality of all data, information, requests faced by the team
• Be the SPOC to handle key regular tasks for the teams including NDAs, enable authority matrix signatures (digital/physical), etc.

1. Project Management

• Work with the Function Head to ensure weekly, monthly, quarterly priorities are set
• Ensure that the priorities are met by adjusting Function Head schedules and coordinating other stakeholder meetings (internal and external)
• Support the Function Head in driving a strong, cross-departmental (and external, as required) agenda of accountability, execution and delivery
• Own and help execute the annual/quarterly/monthly meeting cadences including performance management timelines, OKR tracking and other planning calendars in conjunction with the Function Head and other departments
• Coordinate organization wide and multi-functional projects (including Innovation centric projects) and ensure project goals align with company objectives
• Attend meetings with Function Head to understand key deliverables from team(s) and circulate minutes, key action points and responsibilities after meetings
• Be the SPOC with internal stakeholders including Brand & Marketing team to prepare information memos, press docks, etc as required
• Help filtering business decision making and gathering information which will enable the Function Head with sound and easy decision making

Skills and Qualifications

At WeWork, we are invested in every employee's success. To ensure that each person is effective in their role, we will provide training (internal/external) that could be functional, technical or personal development in nature. Every individual is required to undergo such training and also acquire certifications, wherever required.

However, there are certain skills, competencies and experience that are baseline for this role which are indicated below:

• 5-7 years of relevant work experience
• Ability to multitask, prioritize daily workload and deliver on multiple focus areas in parallel
• High comfort in working under pressure, on time-sensitive projects and in a rapidly evolving environment
• Exemplary planning, organization and coordination skills
• High level of discretion and confidentiality
• Excellent written and verbal communication
• Good knowledge of MS Office and Google Suite Products
• Excellent analysis, reporting and presentation skills
• Quick and effective decision making
• Prior experience in program management role and stakeholder management
• Degree in Finance or an associated field

Equal Opportunity Employer

WeWork India is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or other characteristics protected by law.

We expect all employees to embody our values and all aspects of employment including the decisions to hire and promote, are based on merit, competence, performance and business needs.

Our total rewards philosophy is aimed at providing compensation that is competitive, performance linked and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that you'll be surrounded by career opportunities in a culture that fosters collaboration, flexibility and inclusion.