Product support Specialist, Product Support Specialist

2 weeks ago


Hyderabad, Telangana, India Amazon Full time


AMAZON strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.

By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform.

Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA.

The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.


About Amazon India Development Centers:

Amazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Hyderabad and Chennai The vision was to utilize the top talent available in India to drive our global business growth.

Today, AIDC builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide. Check us out at

Key job responsibilities
Key job responsibilities
Demonstrate Bias for action by timely completing the assigned benefits processes with 100% accuracy.

  • Demonstrate Customer obsession by addressing employee queries received via email or tickets with SLA and provide accurate resolution to employee issue.
  • Demonstrate Ownership by highlighting any potential risk issues and challenges that may cause impact to our employees.
  • Demonstrate Ownership by reviewing process documentation and making updates on a regular basis.
  • Provide required support to SME/Team lead for Dive deep into data and benefits stats reporting.
  • Liaise with internal (support teams like Payroll, Employee resource center, Exits, On boarding team etc.) and external stake holders (Insurance vendors) for resolving employee queries and complete administrative processes.
We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

BASIC QUALIFICATIONS

  • 3+ years of human resources experience
  • 1+ years of Microsoft Office products and applications experience
  • 1+ years of customer service experience
  • Bachelor's degree in business, HR, or a related field, or High school or equivalent and 1+ years of case management experience
PREFERRED QUALIFICATIONS

  • 2+ years of human resources functions experience
  • Knowledge of HRIS or Applicant Tracking Systems are preferred
  • Experience with Payroll Systems, HRIS

  • Product Support

    4 weeks ago


    Hyderabad, Telangana, India State Street Full time

    Job Description Who we are looking for Charles River Development is rapidly growing its Software-as-a-Service platform. We are looking for a hands-on, well-rounded solution and support engineer for our growing Infrastructure Support team. This team is responsible for the design, administration, and daily operation of critical systems used to support our...

  • Product Manager

    1 week ago


    Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    Position Overview:The Technical Product Manager / Consultant will specialize in the technical aspects of Guest Communication products such as SFMC, SendGrid, Twilio & etc, SAAS technologies and services. This role involves gathering and translating business requirements into technical designs for the engineering team, collaborating extensively across various...


  • Hyderabad, Telangana, India ABB Full time

    IS Support Process SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Product Support

    4 weeks ago


    Hyderabad, Telangana, India State Street Full time

    Job DescriptionWho we are looking forCharles River Development is rapidly growing its Software-as-a-Service platform. We are looking for a hands-on, well rounded solution and support engineer for our growing Infrastructure Support team. This team is responsible for the design, administration, and daily operation of critical systems used to support our...

  • Renewal Specialist

    2 weeks ago


    Hyderabad, Telangana, India Kofax Full time

    Reporting to the Manager M&S Renewals, the Renewals Specialist will provide inquiry, quoting and order support for the global Kofax M&S RenewalsThe primary responsibility will be the generation of M&S renewal quotes 90-days in advance of contract expiration and responding to any reactive requests for information orThe specialist will also be responsible for...


  • Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    PURPOSE OF THE POSITION:The Talent Acquisition Operations Specialist will be responsible for managing and optimizing talent acquisition operations, including the development and maintenance of insights dashboards, conducting ad-hoc analyses to support decision-making, and assisting in the integration of Talent Acquisition Platforms with other HR systems and...


  • Hyderabad, Telangana, India TJX Global IT India Full time

    What you will discover ?Inclusive culture and career growth opportunitiesGlobal Organization which collaborates across U.S., Canada, Europe, Australia and IndiaChallenging, collaborative, and team-based environmentWhat you will do ?The TJX Global Sourcing and Procurement (GS&P) organization is the cornerstone of efficiency and excellence across our diverse...


  • Hyderabad, Telangana, India Grundfos Full time

    Note that the location is in Visakhapatnam.As an Associate Service Specialist, you will apply broad expert technical knowledge and after-sales service to the regional/global market for Grundfos supplied services and solutions.Responsible for maintaining and developing service programs for products, service centers and partners and troubleshooting methodology...


  • Hyderabad, Telangana, India Parexel Full time

    JOB DESCRIPTIONJob TitleProcurement Specialist CoE TransactioningDepartmentGlobal Procurement OperationsSBUSG&ALocationWorldwide - including US, UK, Germany, China, Japan, India, Argentina, Russia, Brazil, Romania, Singapore, UkraineReports To(Snr) Procurement Manager or Associate Director, Global Procurement Operations, Centre of ExcellenceDirectly...

  • Product Consultant

    1 month ago


    Hyderabad, Telangana, India Cognizant Technology Solutions Full time

    Lead Product ConsultantQualification:Science / Engineering graduateResponsibility:Pre Sales: Participate in the pre sales stage (eg preparation of marketing materials and collaterals, client calls, demos) proposals and business development activities to ensure technical feasibility. Create solutions based on the customer needs and review estimates to prepare...


  • Hyderabad, Telangana, India Parexel Full time

    Key Accountabilities:AccountabilitySupporting ActivitiesProjects CreationCoordinate with Business Development, Client Finance, Finance COE and Project Leaders to ensure new awards are properly setup in all relevant financial systems accurately & timely.Ensure desired results of downstream for a successful project set up are achieved timely &...


  • Hyderabad, Telangana, India Electronic Arts Full time

    Team Manager, Escalated Care Specialists-EA Fan Care Are you passionate about creating great experiences for our fans?EA's Fan Care organization exists to help the world to play. We help our players wherever they are, whenever they need, get the most from their games. We aim to make EA known for taking care of its players.And we'd like you to join us. We're...

  • Vendor Specialist

    3 weeks ago


    Hyderabad, Telangana, India Amazon Full time

    Welcome to the Worldwide Returns, ReCommerce, (WWR&R) organization at We aspire to achieve zero cost of returns and zero product waste through innovative new channels, optimizing our existing channels, donating the right products to people in need, and reducing our reliance on recycling.Amazon WWR&R is comprised of business, product, operational, program,...


  • Hyderabad, Telangana, India International Food Policy Research Institute (IFPRI) Full time

    JOB DESCRIPTIONJob Summary:HarvestPlus is seeking a Regional Resource Mobilization Specialist to support the development, successful implementation and monitoring of the Asia regional fundraising and donor diversification strategy. Working in Asia, the RM Specialist will develop, monitor and drive the implementation of country/regional fundraising...


  • Hyderabad, Telangana, India International Food Policy Research Institute (IFPRI) Full time

    JOB DESCRIPTIONJob Summary:HarvestPlus is seeking a Regional Resource Mobilization Specialist to support the development, successful implementation and monitoring of the Asia regional fundraising and donor diversification strategy. Working in Asia, the RM Specialist will develop, monitor and drive the implementation of country/regional fundraising...


  • Hyderabad, Telangana, India Electronic Arts Full time

    Sr Team Manager, Differentiated Escalation Specialists-EA Fan Care Are you passionate about creating great experiences for our fans?EA's Fan Care organization exists to help the world to play. We help our players wherever they are, whenever they need, get the most from their games. We aim to make EA known for taking care of its players.And we'd like you to...

  • Sales Specialist

    4 weeks ago


    Hyderabad, Telangana, India ABB Full time

    Sales SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...


  • Hyderabad, Telangana, India INNOMINDS SOFTWARE SEZ INDIA PRIVATE LIMITED Full time

    Job Title : BOTOPS (Bot Operations) SpecialistJob Summary : As a BOTOPS (Bot Operations) Specialist, you will be responsible for managing and optimizing the performance of chatbots and other automated systems within our organization. You will collaborate with cross-functional teams to design, develop, implement, and maintain chatbots that enhance customer...


  • Hyderabad, Telangana, India Electronic Arts Full time

    Job Advertisement:Title: Specialist II, Accounts PayableLocation – HyderabadWe are a global team of creators, storytellers, technologists, experienced originators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.You will be...


  • Hyderabad, Telangana, India TJX Global IT India Full time

    What you will discover ?Inclusive culture and career growth opportunitiesGlobal Organization which collaborates across U.S., Canada, Europe, Australia and IndiaChallenging, collaborative, and team-based environmentWhat you will do?The TJX Global Sourcing and Procurement (GS&P) organization is the cornerstone of efficiency and excellence across our diverse...