Executive-Call Center

3 weeks ago


Hyderabad, Telangana, India Apollo Health and Lifestyle Limited, Swaasa Jobs Full time
Job Requirements

Roles & Responsibilities :

  • Managing large amounts of inbound and outbound calls promptly
  • Following call center "scripts" when handling different topics
  • Identifying customers' needs, clarifying information, researching every issue, and providing solutions

Requirements :

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Intermediate

Timings :

  • 7 am to 4 pm & 12 pm to 9 pm

Shift:

  • Day Shift (Morning & Afternoon)


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