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Executive-Call Center
3 weeks ago
Roles & Responsibilities :
- Managing large amounts of inbound and outbound calls promptly
- Following call center "scripts" when handling different topics
- Identifying customers' needs, clarifying information, researching every issue, and providing solutions
Requirements :
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Intermediate
Timings :
- 7 am to 4 pm & 12 pm to 9 pm
Shift:
- Day Shift (Morning & Afternoon)
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