Technical Associate

1 month ago


Pune, Maharashtra, India timesjobs Full time
Technical Associate - Service Delivery & Management

Date: 21 Feb 2024

Location:
Pune, India

Company:
Tata Communications

Broad outline of the Role
Responsible for project execution and daily co-ordination to ensure that customer orders are delivered within the committed timelines.

This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcome.

Purpose - Broad objective of the role
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Minimum qualification & experience
Graduate and/or equivalent experience.
0-4 Years experience
Other knowledge/skills

NIL
Key Responsibilities

Proactively monitoring project progress
Resolving issues and initiating appropriate corrective action
Creating reports and project documentation
Analysing databases, doing quantitative and qualitative research
Regularly participates in important projects or activities as a full contributing team member.
Respond to customer queries in a timely manner.
Update Project Management Workflow and Project document repository

Technical Competencies
Knowledge / Skills
Communication Skills

Job Segment:
Consulting, Project Manager, Service Manager, Manager, Service, Technology, Customer Service, Research, Management
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