IT admin manager

4 weeks ago


Delhi, Delhi, India timesjobs Full time

JOB DETAILS
1) Act as primary IT contact for direct user within the organization
2)

Management & Responsible of any IT escalation issue for offices, driving/ guiding Team to achieve task and improving support for all IT related functions:
on operational support, application support and service delivery.
3) Provide direct in-house & outdoor support and administration for corporate resources, tools and applications and driving performance.
4) Effective planning, management and prioritization of all IT escalations.
5) Responsible for support and maintenance of local, cloud server, network resources including
LAN/WAN/Internet and Firewall, etc. and ensuring, monitoring of 100 PERCENT Network up time at
all offices across India.
6) Management & interaction of local/ outdoor vendor/ supplier relationship in the developing and maintaining service level agreements for all our remote corporate offices and ongoing management of service level compliance and assist in driving the support knowledge base. Develop, coordinate and lead PAN India for any IT Projects and initiatives.
7) Installation and maintenance of computers, network, printers, projectors, servers, phone and video monitor equipment
8) Manage new technology evaluations, priorities and decisions in alignment with business requirements IT roadmaps.
9) Management of entire IT activities for PAN India including, central IT procurement and approval, AMC Renewals, IT vendor and supplier coordination on time to time.

FUNCTIONAL AREA
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