PhonePe - HR Operations Specialist - Onboarding (0-2 yrs)

3 weeks ago


Bengaluru, Karnataka, India iimjobs Full time
Manage pre & post-onboarding processes for all the New Hires

  • Manage Induction sessions & other life cycle processes for PhonePe.
  • Ensure continuous process improvements of all onboarding, Induction and other employee life cycle processes and ensure enhanced employee experience.
  • Proactively audit & manage the SOPs, processes and data related to onboarding & employee life cycle events and ensure audit readiness.
  • Maintain timely and accurate updates for new joiner data maintenance and employee personal data in the core HCMS system.
  • Handle the helpdesk ticketing system and provide quality timely response to employees and candidates.
  • Define, build & measure process SLAs and process compliances and reporting thereof to the relevant stakeholders.
  • Adopt lean methodology to standardize & simplify the processes to give employee consistent & predictable experiences.
  • Build & implement effective feedback mechanism to invite inputs & 'Corrective and Preventive Action' approach for improving processes & enhancing employee value proposition.
  • Ensure data accuracy, timelines & completeness of data for all the processes managed


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