Customer Success Executive Internship
2 weeks ago
About the internship:Selected intern's day-to-day responsibilities include:
1. Proactively communicate with customers to update them on shipment status and delivery schedules.
2. Assist customers in resolving any concerns or questions related to their orders.
3. Verify orders that are pending design confirmation to ensure accuracy and timely processing.
4. Work with relevant teams to expedite the order confirmation process.
5. Identify and promptly address issues related to undeliverable shipments.
6. Coordinate with courier services to resolve delivery challenges and ensure successful order fulfillment.
7. Collect and compile customer feedback on their experience with products and services.
8. Analyze customer feedback to identify areas for improvement and share insights with relevant teams.
9. Collaborate with product development and design teams to incorporate customer feedback into product enhancements.
10. Provide valuable insights to support continuous improvement in product quality and customer satisfaction.
>
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 30th Apr'24 and 4th Jun'24
3. are available for duration of 6 months
4. are from or open to relocate to Pune and neighboring cities
5. have relevant skills and interests
* Freshers looking for jobs may also apply
Stipend:INR ₹ 8,000 /month
Deadline: :59:59
Other perks:Certificate, Letter of recommendation, Informal dress code, Job offer
Skills required:MS-Word and MS-Excel
About Company:We specialize in designing, customizing, and manufacturing monograms and interior decor decals for both homes and industries. Our online store is a leader in wall arts, offering a wide range of products.
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