Customer Assistant Customer Account Representative
1 month ago
tafffinders recruits for full-time and part-time Customer Service Assistant Jobs for a wide range of clients throughout Scotland, with Glasgow and Edinburgh being the main focus.
While some Customer Service Assistant Jobs require work with customers face to face, others, such as Contact Centre employees, will primarily liaise with customers over the phone.
For those in specialist organisations, such as working on an IT helpdesk, email and other online tools will often be used as the main form of communication.
Most roles will require a combination of these communication methods, so being confident and having excellent communication skills is vitally important.
Customer Services is a fundamental activity needing prioritising within many organisations and although the specific duties will vary, the essence of the assistant's role is to act as a link between customers and the organisation.
Duties in Customer Service Assistant jobs:
The vast majority of Customer Service Assistant or Customer Service Advisor activity will include a combination of the following tasks:
Answering customer enquiries or passing them on to the appropriate department.
Giving information and helping to solve customer problems.
Selling products and taking orders.
Arranging services for customers, for example, booking hotel rooms or arranging car hire.
Processing complaints and, if appropriate, issuing refunds.
Taking information from customers and entering it into a database.
Taking payments by cash, cheque or credit card.
Making sure that the customer's experience is a positive one.
To be efficient in customer service roles, you can often quickly progress to management where you would be in a position of authority to manage a team of Customer Services Assistants.
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Customer Service Representative
2 months ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Service Representative - India - ChennaiReq ID#: 386476Chennai, India,IN:About UsFoundever India Pvt LtdFoundever is:World's Leading BPO.Handle 3 million contacts every day.60000 Employees Worldwide.145 centers in 27 countries.350 clients36 languagesRated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a rowJob...
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Customer Care Senior Representative
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care Senior RepresentativeDate: Aug 12, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesPerforming outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.Resolving...
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Assistant Accountant
5 months ago
Chennai, Tamil Nadu, India KARTHIK AND COMPANY Full timeJob Title:Office Account Assistant Job Summary: The Office Account Assistant plays a crucial role in providing administrative and financial support to the office or organization's accounting department. This position involves various tasks related to bookkeeping, data entry, and financial record maintenance. The Office Account Assistant works closely with...
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Customer Service Representative
2 months ago
Chennai, Tamil Nadu, India timesjobs Full timeIdentify & assess customers needs to achieve satisfaction Keep a detailed log of all customer interactions Respond to all open inquiries in a professional and efficient manner Provide updates to customers regarding current order status, shipping & estimated delivery(ies) Place replacement part orders or request full unit replacements as needed for customer...
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Customer Service Support Representative I
2 months ago
Chennai, Tamil Nadu, India Groupon Full timeGroupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events, and travel destinations, Groupon helps people find and discover experiences--big and small, new and familiar--that make for a full, fun, and rewarding life....
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Senior Customer Specialist
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timePosition: Senior Customer SpecialistEmployment Type: Full-timeFunction: GTM Operations(GTM)Company DescriptionAbout FreshworksFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end...
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Associate Customer Care Advisor
4 weeks ago
Chennai, Tamil Nadu, India Toast Full timeAssociate Customer Care Advisor - Chennai , India (General Shift)Toast is driven by building a restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.Associate Customer Care Advisors (CCAs) are pivotal stakeholders in responding to and resolving escalated account issues, such as...
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Accounts Assistant
2 months ago
Chennai, Tamil Nadu, India Trent Limited Full timeApply for Accounts Assistant, Sarosh Karki in Chennai ,Delhi ,Mumbai for 2 - 7 Year of Experience on
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Jio Customer Associate
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timePosted Date: 07 Sep 2021Function/Business Area: FreelancerLocation: Chennai - MadhavaramJob Responsibilities:Acquire new customersCall Jio Customers and explain them about Jio's RechargesAssist the customers in completing Jio RechargeSell new Jio connections to prospective customersResolve customer queries within agreed timelinesEnsure a delightful customer...
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Jio Customer Associate
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timePosted Date: 07 Sep 2021Function/Business Area: FreelancerLocation: Chennai - AnnanagarJob Responsibilities:Acquire new customersCall Jio Customers and explain them about Jio's RechargesAssist the customers in completing Jio RechargeSell new Jio connections to prospective customersResolve customer queries within agreed timelinesEnsure a delightful customer...
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Jio Customer Associate
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timePosted Date:07 Sep 2021Function/Business Area:FreelancerLocation:Chennai - ThirumullaivoyalJob Responsibilities:Acquire new customersCall Jio Customers and explain them about Jio's RechargesAssist the customers in completing Jio RechargeSell new Jio connections to prospective customersResolve customer queries within agreed timelinesEnsure a delightful...
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Jio Customer Associate
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timePosted Date:07 Sep 2021Function/Business Area:FreelancerLocation:Chennai - OMR KazhipatturJob Responsibilities:Acquire new customersCall Jio Customers and explain them about Jio's RechargesAssist the customers in completing Jio RechargeSell new Jio connections to prospective customersResolve customer queries within agreed timelinesEnsure a delightful...
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Customer Success Specialist
2 months ago
Chennai, Tamil Nadu, India timesjobs Full timePosition: Customer Success Specialist - USEmployment Type: Full-timeFunction: Customer Success(CXG)Company DescriptionAbout FreshworksFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the...
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Jio Customer Associate
1 month ago
Chennai, Tamil Nadu, India timesjobs Full time### - Posted Date: 07 Sep 2021- Function/Business Area: Freelancer- Location: Chennai Alwarpet#### Job Responsibilities:Acquire new customersCall Jio Customers and explain them about Jio`s RechargesAssist the customers in completing Jio RechargeSell new Jio connections to prospective customersResolve customer queries within agreed timelinesEnsure a...
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Jio Customer Associate
1 month ago
Chennai, Tamil Nadu, India timesjobs Full time### - Posted Date: 07 Sep 2021- Function/Business Area: Freelancer- Location: Chennai 1 Madipakkam#### Job Responsibilities:Acquire new customersCall Jio Customers and explain them about Jio's RechargesAssist the customers in completing Jio RechargeSell new Jio connections to prospective customersResolve customer queries within agreed timelinesEnsure a...
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Jio Customer Associate
1 month ago
Chennai, Tamil Nadu, India timesjobs Full time- Posted Date: 07 Sep 2021- Function/Business Area: Freelancer- Location: Chennai IyyappanthangalJob Responsibilities:Acquire new customersCall Jio Customers and explain them about Jio's RechargesAssist the customers in completing Jio RechargeSell new Jio connections to prospective customersResolve customer queries within agreed timelinesEnsure a delightful...
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Customer Care Associate
1 month ago
Chennai, Tamil Nadu, India timesjobs Full timeCustomer Care AssociateDate: Aug 1, 2024Location: Chennai, TN, INCompany: NTT DATA ServicesResponsibilities:Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.Resolving...
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Customer Sales Executive
1 month ago
Chennai, Tamil Nadu, India Open Gates Full timeJob Requirements Job Title: Customer Sales ExecutiveCompany Name: Open Gates BPOLocation: Red HillsSalary: Lacs P.A.Qualification: Not specifiedJob Description:Are you a dynamic individual with a flair for sales? Join Open Gates BPO as a Customer Sales Executive and be part of a team that values your skills and dedication. We are offering a competitive...
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Account Executive
3 months ago
Chennai, Tamil Nadu, India Equinix Full timeWho are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...
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Manager, Customer Care
1 month ago
Chennai, Tamil Nadu, India Toast Full timeToast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready* to make a change? As xtraCHEF Customer Care Manager, your role is pivotal in actively supporting the productivity goals and overall success of this critical Care Team. This team is...