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Cluster Training Manager Defence Channel Bangalore

3 months ago

Bengaluru, Karnataka, India timesjobs Full time
*CANARA HSBC LIFE INSURANCE CO, LTD*Designation- Cluster Training Manager (Defence Channel)

ctc-6-10 lakhs

job responsibility-Sales & Marketing/ Sales Training
Role Purpose (overall high level summary of the role)

Implementing and Rolling out the Training Workshops/ Initiatives to impact Business results positively for Defence
Channel

Monthly planning of the Training Schedule along with the defined priorities of the Channel. The job role would
demand ability to convince the Channel Sales Head and RSMs to implement training modules on up skilling the
team, Hence ability to persuade and influence is a key skill.

Persuade and train the CHL Sales Team SPOC on conducting Cantonment Events, usages of Proposition Centric
Conversation starters & Sales Tools, and promote usages in Customer Interactions, to ensure better Lead Generation and
Sales Conversion ratio.

Positively impact performance of RMs mapped based on defined parameters – hence the role demands the
maturity to be able to manage the complex business situations.

Keep a track of training impact in terms of RM Activation, Average leads per activity/ No of FGD to Leads /Product
Mix, Activation and NOP / APE Productivity of the RMs mapped

Ensuring compliance with regards to defined Training Processes.

The ATMs are expected to lead more complex RM Development workshops and behavioral programs post internal/
external certifications to enable them to engage with officers and other ranks of the armed forces and provide after sales
service.

The ATMs are expected to lead identified Sales Training projects with defined objectives as part of their role

Principal Accountabilities:
Key activities and decision
making areas

Typical Targets and Measures

Impact on the Business / Function [COMPLETE 3-4
AREAS]
Ensure all CHL Sales Team mapped are trained on all the new
products / Sales Training Tools/Propositions/Skill
Modules/Activity as per the defined Sales & Marketing
calendar
Complete Induction (Aadhar, Nirman & Nipun) Certification
for all nominated RMs – new joinees
Track impact of sales training and coaching initiatives across
roles
Schedule and Facilitate licensing training (IRDA refreshers
for on-line training Agents) / exam preparation course for all
new Agents as per the plan.

Monthly Activity Sheet for the month to be
published before the 30 th of the previous month.
o New / Underperforming Agents/RMs are
supported through FTS/ CDS
Ensure utilization of Proposition Centric
Conversation Starters & Sales tools by Agents and
RMs with impact measures
o All new joinees Agents/RMs/ASMs to be
inducted within 30 days of being
nominated.
o Nirman and Nipun certifications to be
tracked and completed for all mapped
Agents, RMs trained in line with the agreed
training calendar

Measure on a monthly basis the productivity of