Field Service Engineer, Pune

2 months ago

Pune, Maharashtra, India Danaher Full time

Be part of something altogether life-changing

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The Field Service Engineer is part of the India Service organization located in Pune and will be remote (travel required to customer sites). At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

In this role, you will have the opportunity to:

  • Will be responsible for the Operational Excellence - installing, trouble shooting, planned maintenance of the various range of Single use and other Equipment's sold by CYTIVA Life Science to the customers in Biopharmaceutical Industries
  • Required to attend and close the service calls as per CYTIVA Service Quality
  • Should be able to stretch during the off hours and Holidays to meet Customer expectations
  • Expected to adhere to the Key Performance Index of Service Operation expected to assist in growing the service business by selling the AMC, Spares, Validation & Automation solutions to the customers
  • Expected to make the commercial offers for the service offerings and follow up. also expected to collect the payments from the customers for the services rendered and solutions sold.

Who you are

  • Bachelor's Degree / Diploma in Instrumentation/ Electrical/ Mechanical/ Electronics/ Electrical & Tele-Communications Engineering with minimum 4 years' experience in equipment and associated devices related to Biopharmaceutical Industry in the production/research department or in Service/Maintenance dept. of the Biopharmaceutical Industry or as a service provider to Biopharmaceutical industry.
  • Ability to install, service and troubleshoot the equipment like Upstream Bio-reactors & Downstream Liquid Chromatography systems
  • Interface and gel with both internal team members and external customers.
  • Should have knowledge about validation services as per industry norms
  • Ability to learn the processes in CYTIVA Life Sciences for reporting, escalations, revenue forecasting, travel.

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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