Cluster Manager

Found in: beBee jobs IN - 2 weeks ago

Rāj Bhavan Punjab, Chandigarh, India iimjobs Full time

Cluster Manager - Training (3-8yrs)

Job Description:

Position Cluster Manager - Training No. Of Position

Department Training Function Training

Reporting to Regional Head - Training Band 4a / 4b

KEY RESPONSIBILITIES:

- Conduct training modules for Agent Advisors and ADMs for all offices in the assigned cluster

- Conducting induction and on-boarding training programs

- Training on selling skills

- Training on all MLI Insurance products and processes

- Training on all MLI Digital tools and Assets

- All other training programs as outlined in the Agent and ADM learning journey

- Conducting GID's and IID's

- Conducting PRP and FOD as and when required for the cluster, leveraging DODs where required

- Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings

- Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions

- Managing expectations of multiple OHs in a cluster and ensuring utmost coordination between offices

Administrative:

- Cluster Manager-trainer to drive adoption of the digital learning platform across all roles

- Responsible for driving digital assessments amongst Agents and ADMs

- Responsible for driving self-learning among Agents and ADMs

- Responsible for calendarizing and effectively planning all training sessions with the OH / OHs

- Responsible for delivering all training adhering to the training calendar designed

- Responsible for driving business performance of all learners

- Responsible to drive attendance of all training sessions

- Responsible to capture attendance in TMS/ELM within the stipulated time defined

- Responsible to plan travel for training sessions in various locations as required

- Responsible to co-ordinate with the OH and RML&D in scheduling joint virtual / in-person TCPMs

- Responsible to coordinate with the assigned Moderator prior to training sessions to ensure seamless delivery of training

- Understand and use all technology enablement tools available to a trainer such as TMS / ELM, interactive / engagement training tool and the Digital Learning Platform

Look after training logistics :

- Schedule training sessions

- Ensure wider participation of agents in programs

- Ensure set-up of SMART Classroom is in place before commencing a session

- Monitor progress of agents on a continuous basis

- Seek regular feedback from agents, Sales Managers, Partner and Managing Partner

- Ensure that agents follow moral and ethical standards when dealing with clients

- Monitor Agent development

- Update training material

- Review present training material

- Scan environment

- Incorporate feedback from Agents, Customers, SMs, Ps, MPs

- Ensure that the agents get updated and continuous information on MLI products

- Facilitate self- development of agents

MEASURE OF SUCCESS:

- Participant feedback

- Number of days of training

- Customer survey rating

- Pass percentage of agents

- Digital adoption / adoption of digital learning platform

- Pass percentage of Agents in IRDA exams

- Activating agents month-on-month against the target

- Attendance of Agents and employees in training sessions

- Compliance on IRDA requirements

- Monthly Achievement against the target across multiple performance parameters for agents and AADM

- Reduction in training cost

- Awareness level of agents on competition

DESIRED QUALIFICATIONS AND EXPERIENCE :

a. Graduate/PG in any discipline

b. At least 2-3 years in sales and 3-4 years in conducting sales training, experience in life insurance is a plus

c. Co-ordination skills

d. Facilitation Skills

KNOWLEDGE / SKILLS / ABILITIES :

- Competency Level

- Result Orientation 5

- Working With & Through Others 4

- Innovation 5

- Customer Centricity 4

- Technical Expertise 4

- Business Acumen 4

- Impact & Influence 4

- Communication 4

- Role Modelling Core Values 4

- Strategic Planning & Execution 4

- Learning ability

- Logical thinking

- Must be able to motivate agents

- Should be self motivated, self starter

  • Cluster Manager

    Found in: beBee jobs IN - 1 week ago

    Rāj Bhavan Punjab, Chandigarh, India iimjobs Full time

    Cluster Manager - Training (3-8yrs) Job Description:Position Cluster Manager - Training No. Of Position Department Training Function Training Reporting to Regional Head - Training Band 4a / 4bKEY RESPONSIBILITIES: Conduct training modules for Agent Advisors and ADMs for all offices in the assigned cluster Conducting induction and onboarding training programs...

  • Cluster Manager

    Found in: beBee S IN - 3 weeks ago

    Chandigarh/Punjab, India iimjobs Full time

    Cluster Manager - Training (3-8yrs) Job Description:Position Cluster Manager - Training No. Of Position Department Training Function Training Reporting to Regional Head - Training Band 4a / 4bKEY RESPONSIBILITIES:- Conduct training modules for Agent Advisors and ADMs for all offices in the assigned cluster - Conducting induction and on-boarding training...

  • Cluster Manager

    Found in: beBee S IN - 2 weeks ago

    Chandigarh/Punjab, India iimjobs Full time

    Cluster Manager - Training (3-8yrs) Job Description:Position Cluster Manager - Training No. Of Position Department Training Function Training Reporting to Regional Head - Training Band 4a / 4bKEY RESPONSIBILITIES:- Conduct training modules for Agent Advisors and ADMs for all offices in the assigned cluster - Conducting induction and on-boarding training...

  • Cluster Manager

    Found in: beBee S IN - 2 weeks ago

    Chandigarh/Punjab, India iimjobs Full time

    Cluster Manager - Training (3-8yrs)Job Description:Position Cluster Manager - Training No. Of PositionDepartment Training Function TrainingReporting to Regional Head - Training Band 4a / 4bKEY RESPONSIBILITIES:- Conduct training modules for Agent Advisors and ADMs for all offices in the assigned cluster- Conducting induction and on-boarding training...

  • Branch Head

    Found in: Whatjobs IN C2 - 1 week ago

    Punjab, India Axis Bank Full time

    About the Role: The Branch Head (BH) is responsible for coordinating and overseeing all branch operations and implementing strategies to increase productivity and performance levels in order to achieve the branch's financial targets. They are responsible for ensuring the smooth functioning of the branch and its compliance with the rules and regulations....

  • Branch Head

    Found in: Appcast Linkedin IN C2 - 1 week ago

    Punjab, India Axis Bank Full time

    About the Role:The Branch Head (BH) is responsible for coordinating and overseeing all branch operations and implementing strategies to increase productivity and performance levels in order to achieve the branch's financial targets. They are responsible for ensuring the smooth functioning of the branch and its compliance with the rules and regulations. They...

  • Server Administrator

    5 days ago

    Mohali, Punjab, India Netscapelabs infotech private limited Full time

    **. Job Description: Server Administrator** We are looking for a Server Administrator to join our team and manage our office's server infrastructure. This role involves overseeing servers, cloud platforms (AWS, Digital Ocean), Kubernetes clusters, and dedicated servers. **Responsibilities**: - Manage and maintain office servers, including AWS instances,...

  • Database Administrator

    23 hours ago

    Mohali, Punjab, India Telemune Telesystem LLP Full time

    **Job Summary** **Responsibilities and Duties** - Manage database backup - Database tuning - Mysql and Oracle database Management and clustering **Key Skills**Oracle, mysql, Database Administration**Required Experience and Qualifications** training as oracle dba or mysql dbaor minimum 0-1 year experience as DBA **Salary**: ₹16,000.00 - ₹20,000.00 per...

  • Relationship Manager

    Found in: Whatjobs IN C2 - 2 weeks ago

    Punjab, India HDFC Bank Limited Full time

    Job Name PA (Business Unit) : Relationship Manager Retail Agri Job Title : (Job Name) Relationship Manager Business Unit (PA) : Retail Agri Team : (Sub team in the PA) : Agri Sales Team Reports to (job) : Cluster Head / Circle Head Location of role : Pan India Job Fn : Sales Role Type: Individual Contributor No of ...

  • Relationship Manager

    Found in: Appcast Linkedin IN C2 - 2 weeks ago

    Punjab, India HDFC Bank Limited Full time

    Job Name PA (Business Unit) : Relationship Manager Retail AgriJob Title :(Job Name) Relationship ManagerBusiness Unit (PA) : Retail AgriTeam : (Sub team in the PA) : Agri Sales TeamReports to (job) : Cluster Head / Circle HeadLocation of role : Pan IndiaJob Fn : SalesRole Type: Individual Contributor No of direct reportees : NIL Travel Required: Extensive...

  • Bijnis - Associate/Lead/Expert/Manager - Sourcing (5-10 yrs)

    Found in: beBee S IN - 2 weeks ago

    Delhi/Ludhiana/Ahmedabad/Gujarat/Punjab, India iimjobs Full time

    Associate/Lead/Expert/Manager - Sourcing Core : In-Depth knowledge of Apparel production and insight into raw material procurement. Role and Responsibilities : - Drive and own the success and growth of the factories in the category. - Responsible for target setting, planning and execution for Factory onboarding. - Product sourcing, pricing with relevancy of...

  • Bijnis - Associate/Lead/Expert/Manager - Sourcing (5-10 yrs)

    Found in: beBee jobs IN - 1 week ago

    Delhi/Ludhiana/Ahmedabad/Gujarat/Punjab, India iimjobs Full time

    Associate/Lead/Expert/Manager - Sourcing Core : In-Depth knowledge of Apparel production and insight into raw material procurement. Role and Responsibilities : Drive and own the success and growth of the factories in the category. Responsible for target setting, planning and execution for Factory onboarding. Product sourcing, pricing with relevancy of...

  • Data Architect

    2 days ago

    Mohali, Punjab, India Maropost Full time

    Our platform is used and trusted by thousands of brands worldwide to maximise their revenue. Our unified e-commerce platform empowers thousands of B2B and multi-channel e-commerce businesses, big and small, to achieve more. From online stores, POS terminals and marketplace connections, to inventory, order management and shipping, our all-in-one platform...

  • City Head

    Found in: beBee S IN - 4 weeks ago

    Bangalore/Ludhiana/Punjab, India iimjobs Full time

    City Head Operations - Ensuring efficient Dark Store and Last mile Operations while achieving agreed budgetary and service levels and providing an effective and reliable service to customers- Responsible for organizing the safe and efficient receipt, storage and pick and pack and dispatch of products to the customer- Cross function liaisoning: Sourcing,...

  • Head - Operations (4-13 yrs)

    Found in: beBee S IN - 2 weeks ago

    Punjab/Bhopal/MP/Chandigarh/Ludhiana/Amritsar/Jalandhar/Indore, India iimjobs Full time

    - Ensuring efficient Dark Store and Last mile Operations while achieving agreed budgetary and service levels and providing an effective and reliable service to customers- Responsible for organizing the safe and efficient receipt, storage and pick and pack and dispatch of products to the customer- Cross function liaisoning: Sourcing, Finance, Replenishment,...

  • Head - Operations (4-13 yrs)

    Found in: beBee jobs IN - 1 week ago

    Punjab/Bhopal/MP/Chandigarh/Ludhiana/Amritsar/Jalandhar/Indore, India iimjobs Full time

    Ensuring efficient Dark Store and Last mile Operations while achieving agreed budgetary and service levels and providing an effective and reliable service to customers Responsible for organizing the safe and efficient receipt, storage and pick and pack and dispatch of products to the customer Cross function liaisoning: Sourcing, Finance, Replenishment,...

  • Associate/Senior Associate/Relationship Manager

    Found in: beBee S IN - 4 weeks ago

    Mumbai/Gurgaon/Gurugram/Chennai/Pune/Bangalore/Chandigarh/Ludhiana/Punjab, India iimjobs Full time

    Job Purpose:- Driving the growth and success by strategically acquiring and engaging with high-net-worth clients. This role is pivotal in enhancing client coverage and increasing the penetration of products and services through a targeted, need-based approach. - It aims to maximize volume and revenue performance while maintaining the highest standards of...

  • Associate/Senior Associate/Relationship Manager

    Found in: beBee S IN - 2 weeks ago

    Mumbai/Gurgaon/Gurugram/Chennai/Pune/Bangalore/Chandigarh/Ludhiana/Punjab, India iimjobs Full time

    Job Purpose:- Driving the growth and success by strategically acquiring and engaging with high-net-worth clients. This role is pivotal in enhancing client coverage and increasing the penetration of products and services through a targeted, need-based approach. - It aims to maximize volume and revenue performance while maintaining the highest standards of...

  • MySQL Database Administrator

    Found in: Whatjobs IN C2 - 2 weeks ago

    Chandigarh,Noida,Gurgaon,Gurugram,Delhi,Delhi NCR,Punjab,Haryana, India HARP Technologies and Services Full time

    As My SQL DBA, - Provision RDS instances, both in stand-alone, clustered, replica, cross-region replica- Ensure performance, security, and availability of databases- Prepare documentation and specifications- Handle common database procedures, such as upgrade, backup, recovery, migration, etc.- Profile server resource usage, optimize and tweak as necessary-...

  • MySQL Database Administrator

    Found in: Whatjobs IN C2 - 4 hours ago

    Chandigarh/Noida/Gurgaon/Gurugram/Delhi/Delhi NCR/Punjab/Haryana, India HARP Technologies and Services Full time

    As My SQL DBA, - Provision RDS instances, both in stand-alone, clustered, replica, cross-region replica- Ensure performance, security, and availability of databases- Prepare documentation and specifications- Handle common database procedures, such as upgrade, backup, recovery, migration, etc.- Profile server resource usage, optimize and tweak as necessary-...

  • MySQL Database Administrator

    Found in: Adzuna IN C2 - 1 week ago

    Chandigarh/Noida/Gurgaon/Gurugram/Delhi/Delhi NCR/Punjab/Haryana, IN HARP Technologies and Services Full time

    As My SQL DBA, - Provision RDS instances, both in stand-alone, clustered, replica, cross-region replica- Ensure performance, security, and availability of databases- Prepare documentation and specifications- Handle common database procedures, such as upgrade, backup, recovery, migration, etc.- Profile server resource usage, optimize and tweak as necessary-...