Cluster Manager

4 weeks ago

ChandigarhPunjab, India iimjobs Full time

Cluster Manager - Training (3-8yrs)

Job Description:

Position Cluster Manager - Training No. Of Position

Department Training Function Training

Reporting to Regional Head - Training Band 4a / 4b

KEY RESPONSIBILITIES:

- Conduct training modules for Agent Advisors and ADMs for all offices in the assigned cluster

- Conducting induction and on-boarding training programs

- Training on selling skills

- Training on all MLI Insurance products and processes

- Training on all MLI Digital tools and Assets

- All other training programs as outlined in the Agent and ADM learning journey

- Conducting GID's and IID's

- Conducting PRP and FOD as and when required for the cluster, leveraging DODs where required

- Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings

- Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions

- Managing expectations of multiple OHs in a cluster and ensuring utmost coordination between offices

Administrative:

- Cluster Manager-trainer to drive adoption of the digital learning platform across all roles

- Responsible for driving digital assessments amongst Agents and ADMs

- Responsible for driving self-learning among Agents and ADMs

- Responsible for calendarizing and effectively planning all training sessions with the OH / OHs

- Responsible for delivering all training adhering to the training calendar designed

- Responsible for driving business performance of all learners

- Responsible to drive attendance of all training sessions

- Responsible to capture attendance in TMS/ELM within the stipulated time defined

- Responsible to plan travel for training sessions in various locations as required

- Responsible to co-ordinate with the OH and RML&D in scheduling joint virtual / in-person TCPMs

- Responsible to coordinate with the assigned Moderator prior to training sessions to ensure seamless delivery of training

- Understand and use all technology enablement tools available to a trainer such as TMS / ELM, interactive / engagement training tool and the Digital Learning Platform

Look after training logistics :

- Schedule training sessions

- Ensure wider participation of agents in programs

- Ensure set-up of SMART Classroom is in place before commencing a session

- Monitor progress of agents on a continuous basis

- Seek regular feedback from agents, Sales Managers, Partner and Managing Partner

- Ensure that agents follow moral and ethical standards when dealing with clients

- Monitor Agent development

- Update training material

- Review present training material

- Scan environment

- Incorporate feedback from Agents, Customers, SMs, Ps, MPs

- Ensure that the agents get updated and continuous information on MLI products

- Facilitate self- development of agents

MEASURE OF SUCCESS:

- Participant feedback

- Number of days of training

- Customer survey rating

- Pass percentage of agents

- Digital adoption / adoption of digital learning platform

- Pass percentage of Agents in IRDA exams

- Activating agents month-on-month against the target

- Attendance of Agents and employees in training sessions

- Compliance on IRDA requirements

- Monthly Achievement against the target across multiple performance parameters for agents and AADM

- Reduction in training cost

- Awareness level of agents on competition

DESIRED QUALIFICATIONS AND EXPERIENCE :

a. Graduate/PG in any discipline

b. At least 2-3 years in sales and 3-4 years in conducting sales training, experience in life insurance is a plus

c. Co-ordination skills

d. Facilitation Skills

KNOWLEDGE / SKILLS / ABILITIES :

- Competency Level

- Result Orientation 5

- Working With & Through Others 4

- Innovation 5

- Customer Centricity 4

- Technical Expertise 4

- Business Acumen 4

- Impact & Influence 4

- Communication 4

- Role Modelling Core Values 4

- Strategic Planning & Execution 4

- Learning ability

- Logical thinking

- Must be able to motivate agents

- Should be self motivated, self starter

  • Cluster Manager

    4 weeks ago

    Chandigarh/Punjab, India iimjobs Full time

    Cluster Manager - Training (3-8yrs) Job Description:Position Cluster Manager - Training No. Of Position Department Training Function Training Reporting to Regional Head - Training Band 4a / 4bKEY RESPONSIBILITIES:- Conduct training modules for Agent Advisors and ADMs for all offices in the assigned cluster - Conducting induction and on-boarding training...

  • Agm - Ms Insourcing - Cluster

    4 days ago

    Mohali, Punjab, India Vodafone Idea Full time

    Job Req ID: 43617- Location: Mohali, IN- Function: Commercial/ Finance- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand...

  • Channel Relationship Manager

    2 weeks ago

    Ranchi/Chandigarh, India iimjobs Full time

    We are hiring for a Cluster Manager Brand & promotion with a cement manufacturing company.Job Purpose: End to end responsible for driving marketing and branding initiatives at Cluster level and drive the national marketing agenda down to Cluster and RSOs through Regional Leads - B&PKey Accountabilities:Responsible for supervising marketing related activities...

  • Centre Manager- MUBB

    3 weeks ago

    chandigarh, India Max Life Insurance Full time

    Position Center Manager- Bancassurance Band 4 Reporting to Regional Manager - Bancassurance Function Bancassurance- YBL Sales Key Responsibility Areas: Recruit, train and Supervise executives to achieve the agreed business targets and insurance sales in the defined cluster (40 and odd branches) and building a...

  • Cluster Manager Motor Investigations

    7 days ago

    Chandigarh, India Allianz Full time

    Job Description:Not available at the momentSkills Required:MotorTheftInvestigationDesirable Skills:Not available at the moment

  • Cluster Manager Motor Investigations

    7 days ago

    Chandigarh, India Allianz Full time

    Job Description:Not available at the momentSkills Required:MotorTP ClaimsInvestigationMotor InsuranceDesirable Skills:Not available at the moment

  • Loan Officer

    6 days ago

    Chandigarh, India Ujjivan Small Finance Bank Full time

    **Loan Officer-Housing Loans - Chandigarh Sec-34**: North 2238-Chandigarh Sec-34, Chandigarh, Chandigarh, India - Department- NORTH BUSINESS- Job posted on- May 03, 2024- Employment type- Permanent**Group Company**: Ujjivan Small Finance Bank **Designation**: Loan Officer-Housing Loans (UB-HSG-EB-LOH), Loan Officer-Housing Loans (UB-HSG-NB-LOH), Loan...

  • Cluster Training Mnaager

    6 days ago

    Jalandhar, Punjab, India BWH HOTELS Full time

    To enhance the performance capability of employees at our Hotels - Designing, delivering, & evaluating training programs in collaboration with the stakeholders to improve customer satisfaction & support capability development. - Participates in the development of Human Resources strategies that are aligned with the overall objectives of the Group. p -...

  • Branch Head

    2 weeks ago

    Punjab, India Axis Bank Full time

    About the Role: The Branch Head (BH) is responsible for coordinating and overseeing all branch operations and implementing strategies to increase productivity and performance levels in order to achieve the branch's financial targets. They are responsible for ensuring the smooth functioning of the branch and its compliance with the rules and regulations....

  • Branch Head

    3 weeks ago

    Punjab, India Axis Bank Full time

    About the Role:The Branch Head (BH) is responsible for coordinating and overseeing all branch operations and implementing strategies to increase productivity and performance levels in order to achieve the branch's financial targets. They are responsible for ensuring the smooth functioning of the branch and its compliance with the rules and regulations. They...

  • Relationship Manager

    3 weeks ago

    chandigarh, India Tata AIA Life Insurance Full time

    A Position Overview Position Title Training Manager / Capability Development Manager Department Agency Sales training Level/ Band 301/401 Role Summary : Conducts training as per the defined levels for the assigned channel.manages and develops assigned trainers and TOs and manages and executes training schedules for the...

  • Data Scientist

    24 hours ago

    Chandigarh, India Jupitice Justice Technologies Pvt. Ltd. Full time

    * Must have experience training data models. - Python experience is required. - Random forest, clustering, decision tree, etc based algorithm experience is a must as well. - Pandas, numpi, scikit, tensor flow experience is a plus. - Must have experience in developing and deploying models. RESPONSIBLITIES - Training a model for chat bot based on decision...

  • Senior Platform Engineer

    1 week ago

    Chandigarh, India Maropost Full time

    We're Maropost-India, a- 2024- Great Place To Work certified- company- and- Canada's 4th fastest growing tech company- as named by Profit 500!- Our Software as a Service Marketing Cloud technology provides organisations with a single platform to connect with customers via marketing automation, mass and transactional email, social media, mobile...

  • Senior Platform Engineer

    3 weeks ago

    chandigarh, India Maropost Full time

    We're Maropost-India, a- 2024- Great Place To Work certified- company- and- Canada's 4th fastest growing tech company- as named by Profit 500!- Our Software as a Service Marketing Cloud technology provides organisations with a single platform to connect with customers via marketing automation, mass and transactional email, social media, mobile messaging,...

  • Relationship Manager

    3 weeks ago

    Punjab, India HDFC Bank Limited Full time

    Job Name PA (Business Unit) : Relationship Manager Retail Agri Job Title : (Job Name) Relationship Manager Business Unit (PA) : Retail Agri Team : (Sub team in the PA) : Agri Sales Team Reports to (job) : Cluster Head / Circle Head Location of role : Pan India Job Fn : Sales Role Type: Individual Contributor No of ...

  • Relationship Manager

    3 weeks ago

    Punjab, India HDFC Bank Limited Full time

    Job Name PA (Business Unit) : Relationship Manager Retail AgriJob Title :(Job Name) Relationship ManagerBusiness Unit (PA) : Retail AgriTeam : (Sub team in the PA) : Agri Sales TeamReports to (job) : Cluster Head / Circle HeadLocation of role : Pan IndiaJob Fn : SalesRole Type: Individual Contributor No of direct reportees : NIL Travel Required: Extensive...

  • Loan Officer

    6 days ago

    Sector 14 , Punjab, India Ujjivan Small Finance Bank Full time

    **Loan Officer-Housing Loans - Sector 14-Gurgaon**: North 2398-Sector 14-Gurgaon, Gurugram, Haryana, India - Department- NORTH BUSINESS- Job posted on- May 03, 2024- Employee Type- Permanent- Experience range (Years)- 2 years - 4 years**Group Company**: Ujjivan Small Finance Bank **Designation**: Loan Officer-Housing Loans (UB-HSG-EB-LOH), Loan...

  • Middleware Administrator

    3 weeks ago

    Chandigarh, India Intense Technologies Limited Full time

    RequiredSkills: MiddlewareAdministrator Tomcat Apache HTTPDNginxMandatoryExpectations:Strongproblemsolving and troubleshooting skills as well as handsonexpertise with Tomcat Apache HTTPD Nginx Administration Experiencewith JVM managementRealtimeexpertise in Tomcat Cluster Apache HTTPD and Nginx ConfigurationsPractical experience in Service Management...

  • Key Account Manager

    3 weeks ago

    Chandigarh, India Tata AIA Life Insurance Full time

    JOB DESCRIPTION Position Overview Position Title Key Account Manager Department Group Credit Life Level/ Band Executive (204) Role Summary: Achievement of annual sales and profit targets for credit life sales Develop business opportunity with banks / consumer finance / micro finance/ auto loans / financial public houses Lead and...

  • Key Account Manager

    3 weeks ago

    chandigarh, India Tata AIA Life Insurance Full time

    JOB DESCRIPTION Position Overview Position Title Key Account Manager Department Group Credit Life Level/ Band Executive (204) Role Summary: Achievement of annual sales and profit targets for credit life sales Develop business opportunity with banks / consumer finance / micro finance/ auto loans / financial public...