Key Account Manager

4 weeks ago


Chandigarh, India Tata AIA Life Insurance Full time

JOB DESCRIPTION

Position Overview

Position Title

Key Account Manager

Department

Group Credit Life

Level/ Band

Executive (204)

Role Summary:

Achievement of annual sales and profit targets for credit life sales Develop business opportunity with banks / consumer finance / micro finance/ auto loans / financial public houses Lead and manage training and development programs for client’s staff Develop the value penetration and wallet share in the Coordinating with internal stakeholder and partner team for issuance and other service related coordination

B Organizational Relationships

Reports To

Sales Manager/Area Sales Manager

Supervises

Job Dimensions

Geographic Area Covered

Branches / Cluster

Internal Stakeholders

Operations, Underwriting, Claims , customer services and others

External

Credit Life Partner viz. bank/NBFC

D Key Result Areas

Organization Process

Key Contributions

Sales

· Coordinate credit life sales activities including providing technical support and guidance to channel partners when needed

· Review competitor activity, market trends, regulations and provide input/suggestions

· Execute the sales strategies for each product line as specified by National

Sales Head/the senior credit life manager and Zone Head

Relationship Management

· Solve the operational or technical issues faced by clients

· Meet up regularly with clients to build a rapport with the senior

management as well as the sales team

Ensure Compliance

· Participate in risk mitigation plans, contingency planning, and business

continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.

MIS

· Oversee timely production and submission of sales statistics, reports and projections, as required,

· Provide consolidated reports for management

· Daily Business Report

Skills Required

Technical

· Product Knowledge

· Process Knowledge

· Ability to generate solutions

· Knowledge of group credit life business process

· Updated knowledge about the insurance and banking industry

Behavioral

Essential

Desired

Interpersonal skills

·

Communication skills

·

Creative thinking skills

·

Supervising/Leadership skills

·

Teamwork Skills

·

Influencing skills

·

Relationship Building skills

·

Decision making skills

·

Language Skills

English, Local language

F Incumbent Characteristics

Essential

Desired

Qualification

Graduate

Postgraduate

Experience

1 - 3 years in Sales (Insurance / Financial Service Background)

Age

Below or 30 years



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