Current jobs related to Product Manager, Customer Communications - Bengaluru, Karnataka - Wayfair

  • Director of Product Management

    2 weeks ago

    Bengaluru, Karnataka, India BBY India Full time

    Key ResponsibilitiesCraft and drive complex product(s) and experience vision across a matrixed organizationProficiently lead long term vision strategically aligned to the organizational goalsMastery in translating business needs into customer goals and featuresDemonstrate mastery in both crafting the strategy and overall execution for a highly complex...

  • Director of Product Management

    3 weeks ago

    Bengaluru, Karnataka, India BBY India Full time

    Key ResponsibilitiesCraft and drive complex product(s) and experience vision across a matrixed organizationProficiently lead long term vision strategically aligned to the organizational goalsMastery in translating business needs into customer goals and featuresDemonstrate mastery in both crafting the strategy and overall execution for a highly complex...

  • Customer Success Manager

    4 months ago

    Bengaluru, Karnataka, India ANSR Global Corporation Full time

    Role and Responsibilities:We're searching for a passionate and experienced Customer Success / Onboarding Specialist to join our growing team! You will play a pivotal role in ensuring our customers get the most value from our HR technology solutions. You'll be responsible for guiding new customers through the onboarding process, driving product...

  • Lead Technical Product Engineer

    4 weeks ago

    Bengaluru, Karnataka, India Delta Air Lines Full time

    About Delta Tech Hub:Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting...

  • Manager - ServiceNow HRSD Technical Product Owner

    3 months ago

    Bengaluru, Karnataka, India Kenvue Full time

    ServiceNow HRSD Technical Product OwnerResponsibilities:Responsible for end-to-end ownership for Kenvues ServiceNowEmployee Experience digital workflows HR Service Delivery product, including roadmap and vision in alignment with both internal Kenvue HR Operations and Enablement and Corporate Tech & Data strategic goals and objectives as well as ServiceNow...

  • Lead Technical Product Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Delta Air Lines Full time

    About Delta Tech Hub:Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting...

  • Director (Program Management and Project Management)

    4 months ago

    Bengaluru, Karnataka, India ANSR Global Corporation Full time

    Job DescriptionSummary:We are looking for an experienced leader for the role of Director Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for the delivery and overall success of the GCC. The goal is to ensure every program will be delivered successfully and add the highest possible value to the...

  • Technical Program Manager

    3 weeks ago

    Bengaluru, Karnataka, India lululemon India Tech Hub Full time

    Technical Program Manager - Retail AnalyticsAbout lululemon:lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe...

  • Manager _ Invoice to cash

    2 months ago

    Bengaluru, Karnataka, India Kenvue Full time

    Invoice to Cash Technology Product OwnerKenvue GCC, Bangalore is currently recruiting for an Invoice to Cash Technology Product Owner. This position reports to the he Finance Ops Product Group Lead and is based in India.Who We Are ?AtKenvue, part of the Johnson & Johnson Family of Companies (Kenvue), we believe there is extraordinary power in everyday care....

  • Lead Analyst

    3 months ago

    Bengaluru, Karnataka, India Kenvue Full time

    ServiceNow WSD Product EngineerResponsibilities:Responsible for architectural design of ServiceNow Employee Experience digital workflows Workplace Service Delivery (WSD) product in alignment both internal Kenvue Corporate Real Estate, HR Operations and Enablement, and Corporate Tech & Data strategic goals and objectives as well as ServiceNow implementation...

  • Sr Staff Technical Product Manager

    4 weeks ago

    Bengaluru, Karnataka, Karnataka, India GE Aviation Full time

    Job Description SummaryAs a member of the Supply Chain -Indirect sourcing team, the Sr Staff -Technical Product Manager -Indirect Sourcing is responsible for migration a full functioning Oracle EBS and associated applications from Corporate Azure environment to Aerospace specific azure environment that will support the separation of GE Aerospace into an...

  • General Manager

    3 months ago

    Bengaluru, Karnataka, Karnataka, India Johnson Controls International Full time

    Job Location – Bangalore/GurgaonGeography – IndiaProduct Marketing Manager is responsible & accountable for end to end ownership of the Channels business in Johnson Controls India. This includes defining the short term and long term strategy for the Business, owning the current product portfolio and defining the future roadmap, identifying customer needs...

  • Engineering Manager

    2 months ago

    Bengaluru, Karnataka, India globalinsurance Full time

    Job Description:Engineering ManagerDepartment: Technology & Data:Brit has a leadership position at Lloyds, the most well-known insurance market in the world. At Brit, we believe that the uncertainty of the future should never stand in the way of progress. Thats why we exist. To help people and businesses face the future and thrive.We are change-makers...

  • Senior Manager Identity

    2 months ago

    Bengaluru, Karnataka, India Leading-Biotechnology-Company Full time

    Position Summary:The Regional IT Leader for Identity and Access Management (IAM) will be responsible for overseeing the IAM functions across the region. They will lead a team of IT professionals to ensure the effectiveness and efficiency of global and regional core IT services, with a focus on maintaining robust security protocols and access management...

  • Senior General Manager – Channel Sales

    2 weeks ago

    Bengaluru, Karnataka, Karnataka, India Johnson Controls International Full time

    Channel Sales Manager – HVAC ProductsLocation: Mumbai / GurgaonJOB Description· Manage a team of channel sales representatives to achieve sales and profit goals by selling goods and services through resellers/channels/customers.· Identify, recruit and on-board new channel partners within assigned territory.· Manage sales activities...

  • Senior Analyst

    4 weeks ago

    Bengaluru, Karnataka, India MUFG Global Service Full time

    About the RolePosition Title: Software Engineering, AnalystCorporate Title: Senior AnalystJob Profile:Software Engineering, Product Design & EngineeringPosition details :Reporting to HR Technology Applications Manager, responsible for delivering integrated business services to assigned HR Organization.Roles and Responsibilities:Design, develop, maintain, and...

  • Manager Technology Transformation

    1 week ago

    Bengaluru, Karnataka, India BBY India Full time

    Key Responsibilities:Lead Project Planning and Execution:You will plan for and coordinate the activities needed to execute new processes and standards. This will include communication, ongoing support and measurement of complex and strategic processes/focus areas.Lead Roll-out, Training and Support:You willlead and manage planning and development of the...

  • Manager, Tech Writing

    1 week ago

    Bengaluru, Karnataka, India Delta Air Lines Full time

    About Delta Tech Hub:Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting...

  • Senior Manager Transition

    2 weeks ago

    Bengaluru, Karnataka, India ANSR Full time

    POSITION DETAILS:Position Title:Sr. Manager Transition & TransformationFunction:People & Shared ServicesJOB PURPOSE:The is a pivotal role responsible for transition and transformation roadmap and the delivery of key strategic projects. This position is key to streamlining and simplifying processes for the business, driving significant business impact through...

  • Senior Manager

    4 months ago

    Bengaluru, Karnataka, India ANSR Global Corporation Full time

    Job Description:ANSR is currently seeking a highly motivated individuals to join its Pre-sales Team in BangaloreRole: Senior ManagerWe are seeking a dynamic and versatile professional to join our team with a focus on building new and compelling solutions. This role offers a unique opportunity for an individual with a strong background in pre-sales / strategy...

Product Manager, Customer Communications

4 months ago

Bengaluru, Karnataka, India Wayfair Full time

Product Manager, (Communications Intel)

About Wayfair

Wayfair's communications platform processes 100+ million daily messages to customers and suppliers around the world through emails, push notifications, and SMS. We're looking for a product manager to orchestrate our next-generation platform to drive scale and resiliency when determining what message goes to which customer through which channel.

This product manager will work closely with engineers, machine learning scientists, data science analysts, and marketing partners to crystalize the vision for the team and own roadmap prioritization and execution.

A successful candidate will use technical skills, analytical expertise, and problem solving abilities to help optimize our communication channel performance. They will be an expert on our communications data and infrastructure. This role requires fluency in the underlying technologies to credibly engage engineers and machine learning scientists in conversations around testing, architecture, and delivery.

We are looking for a product athlete; fluent in Agile and leading frameworks, with a history of successfully designing and launching marketing automation, B2C and/or B2B products.

This role is located in Bengalaru, India and will engage regularly with team members and marketing stakeholders in Boston, Massachusetts.

What You'll Do

  • Collaborate closely with engineers, machine learning scientists, data science analysts and marketing stakeholders to align on top priorities and roadmap for the Intelligence team that supports Wayfair's Communications platform. Where there are tradeoffs in prioritization, size effort and upside potential to inform next steps.
  • Become a subject matter expert in Wayfair's Communications Platform, which is a proprietary and complex space. This expertise will be pivotal to maximize ROI of integrations, identify opportunities for quick wins, proactively call out risks/blockers, inform phasing and sequencing of initiatives, and more.
  • Partner with marketing stakeholders to understand their businesses and co-develop solutions to supercharge growth, improve customer satisfaction and engagement, and increase automation.
  • Work with external vendors to fully leverage their capabilities, identify breakthrough opportunities, and resolve operational issues.
  • Use Agile processes to collaborate with Engineering and Data Science to execute on the roadmap while harnessing the power of emerging technologies.
  • Communicate and evangelize the product vision and progress with tech and marketing stakeholders.
  • Develop and monitor OKRs for key product initiatives and ensure alignment with stakeholder objectives.
  • Work with leadership to improve product craft and processes throughout the extended Ad Technology and Customer Intelligence team.

What You'll Need:

  • 5+ years of Product Management experience across product discovery, development, and delivery
  • 2+ years building high-volume message products or infrastructure, with experience working for email marketing vendors, email service providers, or cloud service providers a plus.
  • Solid understanding of the mechanics and lifecycle of marketing automation, ideally with email, SMS, and push notifications.
  • Builder mentality -- you think in terms of customer problems and technology solutions, and have demonstrated success in creating business-focused products.
  • E-commerce experience preferred but not required.
  • Sufficient technical literacy to both understand the underpinnings of products to make key decisions as well as effectively communicate with engineers and data scientists.
  • Solid SQL data wrangling skills, ability to create data stories and reports with visualization tools such as Looker, and experience calling APIs using Python or other languages.
  • Excellent communication and stakeholder management skills at the senior leadership level.
  • Understanding of email end-to-end delivery including IP addresses, authentication, etc. a plus
  • A "no excuses" mentality that pushes through issues with creative solutions and tenacity, while maintaining a grace-under-pressure demeanor.
  • Positive, people-oriented, and energetic attitude.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here.

About Wayfair Inc.
Your personal data is processed in accordance with our Candidate Privacy Notice ). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at