Transaction Processing Associate IV

1 month ago

Vizag, Andhra Pradesh, India Conduent Business Services India LLP Full time

Through our dedicated team at Conduent, we deliver essential services to top companies and governments, making a positive impact on our clients and the people they serve. Join us and be part of a culture that celebrates uniqueness and values individuals every day.


Job Overview:

  • Performs tasks following established procedures.
  • Utilizes data organization and coordination skills to support the business and carry out technical work.
  • Requires vocational training, certifications, licenses, or equivalent expertise.

Profile Summary:

  • Acquires expertise in various analytical or operational processes.
  • Completes tasks and aids the work of colleagues.
  • May coordinate tasks outside their immediate area.
  • Suggests enhancements to processes and techniques.
  • Leads and coordinates team efforts without being a supervisor.
  • Operates independently within established procedures.

Skills:

  • Masters a range of processes, procedures, and systems.
  • Acts as a technical authority in specific areas.

Business Knowledge:

  • Understanding of effective team integration to achieve company objectives.

Impact:

  • Influences the team through exemplary service and information delivery.
  • Proposes improvements to enhance work procedures and efficiency.

Leadership:

  • Leads a team.
  • Delegates tasks to team members as needed.
  • Provides guidance to junior team members.

Problem-Solving:

  • Offers solutions based on existing challenges or procedures.

Interpersonal Abilities:

  • Efficiently exchanges information and ideas.
  • Demonstrates tact when collaborating with others.

Responsibilities:

  • Manages escalated complex tasks.
  • Acts as a domain expert.
  • Ensures timely completion of assigned tasks through effective planning.
  • Ensures quality and quantity targets are achieved during shifts.
  • Coordinates staffing and conducts candidate interviews.
  • Works with supervisors on client-defined key performance indicators.
  • Facilitates task allocation and monitors daily/monthly reports.
  • Participates in process enhancements without compromising quality.
  • Communicates task status to teams and managers.
  • Attends internal and external meetings.
  • Performs additional assigned duties.
  • Adheres to all policies and standards.

Conduent values diversity and is committed to equal opportunities for all applicants, irrespective of various factors protected by law.

Conduent ensures the safety and well-being of our team and their families. While vaccination is not mandated for most roles, disclosure of vaccination status is required where legally permissible as part of your employment at Conduent.

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