Manager - Account Management - B2B Marketplace (2-16 yrs)
4 weeks ago
Role: Account Management Manager
Job Description:
- Customer onboarding on company platform
- Issue resolution and escalation management
- Cross-sell data services and execute marketing campaigns
- Service customers as per deliverables in the contract
- Handhold sellers during the order management cycle
- Accounting and Bookkeeping
- Finalization of Accounts
- Monthly reporting of MIS
- TDS Calculation & Return Filings
- Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures.
- Record, store, access, and/or analyze computerized financial information.
- Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, legrs, and/or computers.
- Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
- Complete period-end closing procedures and reports as specified.
- Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.
- Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.
- Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Move, lift, carry, push, pull, and place objects weging less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Requirements:
- Ability to coordinate with the US team for solutions
- Individual Contributor role in the beginning
- Team management skills as team members get hired
- Manufacturing Sales or B2B marketplace experience will be preferred
- A founder mindset and willingness to go the extra mile
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