Managed Services Operations Analyst Senior

1 month ago


Pune, Maharashtra, India FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

0%

Managed Service Operations Analyst Senior

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

About the role:.

  • Global Asset Administration to maintain records of transactions related to syndication loan and Private debt market.
  • Researches and resolves complex operational requests.

About the team:

  • We bring together market-leading growth solutions and premiere operational services which primarily serve the investment bank and broker-dealer community with front-to-back best-of-breed solutions.
  • Our solutions include – Loan syndication, capital market, private debt, and middle market.
  • Data processing volumes require more than a billion transactions to be processed on any given product and that requires employing the latest technology stack and best of monitoring tools.
  • About 2500 FIS employees around the globe working with our solutions.
  • Total $1.1 Billion Annual Revenue
  • 68 of our clients are FIS Top 125 clients.

What you will be doing:

  • Responsible for performing the day-to-day operational tasks.
  • Proactively work with client service team, settlement teams and onshore support team for timely clearance and resolutions of issues.
  • Ensure all items assigned are actively performed with accuracy.
  • Ensure timely completion of assigned tasks.
  • Clear communication with onshore Managers and other support team.
  • Respond on Client service escalated mails.
  • Collaborate with other teams with responsibility for systems of record to ensure successful end to end delivery.
  • Assist in providing status updates on problem resolutions and outstanding issues to other team members.
  • Assist with process improvement by contributing ideas to improve team efficiency.
  • Ensure SOP's/ Job Aids are kept up to date & reviewed with supervisor.
  • Other Process documents (Error Log, Query Log, Process Maps, SIPOC, FMEA etc.) should be kept updated.

What you will need:

  • Bachelor's degree or the equivalent combination of education, training and work experience.
  • 4+ yrs work experience in financial services.
  • Responsible for the quality and completion of own work.
  • Good written and verbal communication skills.
  • Candidate should be flexible to support business in extended hours.
  • Good knowledge in MS-excel.
  • Quick learner and proactive in handling additional tasks.

Added bonus if you have:

  • Experience of Loan syndication and financial services.
  • Fluent in English
  • Excellent communicator – ability to discuss concerns and issues with other support team.

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

  • Extensive Health Benefits Program along with the Family Protection Plan
  • Best-in-class career mobility options across the globe
  • Award-winning learning offerings for career development
  • Adaptable home - office work model
  • Opportunity to work with global teams and clients

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass



  • Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Master of Business Administration Travel Percentage : 0%Job DescriptionGENERAL DUTIES & RESPONSIBILITIESAs a Managed Service Operations Analyst, you will work with various Derivative Exchanges, Clearing Brokers and FIS teams supporting the front...


  • Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIESAs a Managed Service Operations Analyst, you will work with various Derivative Exchanges, Clearing Brokers and FIS teams supporting the front to back trade...


  • Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIESAs a Managed Service Operations Analyst, you will work with various Derivative Exchanges, Clearing Brokers and FIS teams supporting the front to back trade lifecycle, from...


  • Pune, Maharashtra, India Principal Global Services Full time

    ResponsibilitiesDesignation: Senior Actuarial AnalystIndicative years of experience: 3-9 YearsBusiness Unit: ITeSLocation: PuneRole Description: Senior actuarial analyst is expected to work independently with the internal & external stakeholder while playing a role of SME on one or more technical areas. They are also expected to guide and mentor junior...


  • Pune, Maharashtra, India timesjobs Full time

    Opening: 1 Nos.Job ID: 70618Employment Type: Full TimeReference:Work Experience: 2.0 Year(s) To 5.0 Year(s)CTC Salary: Not Disclosed by RecruiterFunction: ITES / BPO / KPO / Customer Service / OperationsIndustry: ITES/BPO/KPOLocation: PuneData Management AnalystWe are a leading online retailer that offers a wide range of products and services to our...

  • Senior NOC Analyst

    6 days ago


    Pune, Maharashtra, Maharashtra, India Johnson Controls International Full time

    Job Title: Senior NOC AnalystRole Summary:Command center – MIM Analyst is a multitasking position within a command center Their primary responsibilities include Major Incident Management, Post-Incident Reviews, alert and incident monitoring 24*7*365. The ideal candidate will understand the need for well-structured, flexible processes to work in a...


  • Pune, Maharashtra, India Nuveen Full time

    Investment Ops AnalystThe Investment Operations Analyst assists with operational activities for the investment function, supporting the management of capital on behalf of pensions, endowments, corporate plan sponsors, and other institutional investors. Working under close supervision, this job assists with various operational processes pertinent to trade...

  • Quality Analyst

    1 month ago


    Pune, Maharashtra, India timesjobs Full time

    Opening: 3 Nos.Job ID: 43554Employment Type: Full TimeWork Experience: 3.0 Year(s) To 5.0 Year(s)CTC Salary: Not Disclosed by RecruiterFunction: IT Software - Project & Program Mgt / OtherIndustry: IT-Software/Software ServicesLocation: PuneQuality AnalystExperience: 3 to 5 yearsSkills:Manual TestingAutomation - Selenium with JavaAPI testingMobile...


  • Pune, Maharashtra, India Citigroup Full time

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...


  • Pune, Maharashtra, India timesjobs Full time

    Senior Product Support AnalystFull-timeCompany DescriptionWhen youre one of us, you get to run with the best. For decades, weve been helping marketers from the worlds top brands personalize experiences for millions of people with our cutting-edge technology, solutions, and services. Epsilons best-in-class identity gives brands a clear, privacy-safe view of...

  • Senior Analyst

    3 weeks ago


    Pune, Maharashtra, India Nuveen Full time

    The Internal Control Analyst is responsible for identifying weaknesses in the organization's work processes and implementing methods to minimize risk within the finance business entity. Under close supervision, this entry level position applies broad theoretical job knowledge to tasks such as processing incident reports, maintaining records for work...


  • Pune, Maharashtra, India Nuveen Full time

    Analyst - II, Portfolio Accounting - Nuveen Global Investment Operations The role of the Analyst Portfolio Reconciliations focuses primarily on the timely and accurate reconciliation of accounts across multiple business lines, external parties and custodians, and, maintenance of the overall timeliness, quality and accuracy of assigned processesKey...


  • Pune, Maharashtra, India Shri Management Services Full time

    Position General Manager OperationsDepartment OperationsNo. of vacancy 1H. no. 253, A/p : Varve (bk) Tal : Bhor, Dist.: Pune. Qualification required BE/ME Mechanical /ElectricalExperience required 10 to 15 YearsAny preference MaleRequirement urgency Immediate / 15 daysSalary Range (Per Month) From 45,000 To No Bar for right candidateSkills requiredProven...

  • Business Analyst

    1 month ago


    Pune, Maharashtra, India Barclays Full time

    As a Barclays Business Analyst you may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.Barclays is required by law to confirm that you have the Legal Right to Work in any role that you...

  • Manager, HR Operations

    2 months ago


    Pune, Maharashtra, Maharashtra, India Johnson Controls International Full time

    What you will doJohnson Controls is seeking an experienced HR Operations Manager who can demonstrate exceptional leadership to provide directions and inspire a team of Analysts, Specialists and SMEs. The role will involve transition of processes from offshore locations and hence the incumbent will lead the team through the transition phase and successfully...


  • Pune, Maharashtra, India Nuveen Full time

    Analyst - I, Retail SMA - Nuveen Global Investment Operations Nuveen Investments is one of the investment industry's largest providers of Retail Separately Managed Accounts (SMA). The Middle Office Analyst is responsible for a broad set of operation functions that support Nuveen and its affiliate's SMA business. Functions include client onboarding,...


  • Pune, Maharashtra, India Workday Full time

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...

  • Senior Analyst

    3 weeks ago


    Pune, Maharashtra, India Nuveen Investments Full time

    The Internal Control Analyst is responsible for identifying weaknesses in the organization's work processes and implementing methods to minimize risk within the finance business entity. Under close supervision, this entry level position applies broad theoretical job knowledge to tasks such as processing incident reports, maintaining records for work...


  • Pune, Maharashtra, India Alepo Full time

    Purpose of the RoleYou will contribute to the success of our sales operations by leveraging your expertise in Salesforce CRM. As a Sales Operations Analyst, you will play a critical role in supporting and optimizing our sales operations processes through the effective use of Salesforce CRM. Your primary responsibility will be to provide analytical insights,...


  • Pune, Maharashtra, India NTT DATA Services Full time

    NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Cloud Solution Delivery Sr. Analyst to join our team in Pune, Mahārāshtra (IN-MH), India (IN). Job title : QA & Test...