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Zuora Billing Specialist
4 weeks ago
Title - Zuora Billing Specialist
Type - Contract
Location - Remote
Roles and Responsibilities:
- Serve as the SME for Zuora Subscriptions, Billing, Accounts Receivable, and Revenue, providing expert guidance and support.
- Collaborate with global accounting and billing teams to manage and optimize the entire Q2C landscape.
- Gather requirements, plan, architect, design, configure, develop, and test billing, cash, and revenue processes in Zuora.
- Lead system integration efforts, ensuring seamless connectivity between Zuora and multiple upstream and downstream systems.
- Drive automation and innovation in billing and revenue processes, enhancing efficiency and accuracy.
- Manage product and pricing configurations, ensuring accurate data creation and maintenance in Zuora Billing and Revenue.
- Work on system enhancements and compliance-related projects, ensuring scalability and alignment with business needs.
- Oversee customer master data management and integrations with external systems.
- Develop and execute system conversions and implementations, ensuring smooth transitions and minimal disruptions.
- Support month-end processes, including customer aging, AR to GL reconciliation, and reporting.
- Utilize change management and Agile methodologies to drive continuous improvement and adaptability.
Qualifications:
- Bachelor's degree in Technology or an MBA.
- Minimum of 7 years of experience in billing and revenue management, with at least 3 implementation experiences in the Zuora Quote-to-Cash cycle.
- Strong knowledge of Zuora subscriptions, billing, product and pricing management, and Zuora Revenue (ASC 606).
- Proven experience with integrations involving Zuora, Salesforce, Oracle ERP, Banks, Payment Gateways, and Avalara tax.
- Excellent communication skills, with the ability to effectively convey complex information to stakeholders at all levels.
Tools and Technologies:
- Proficiency in the Zuora platform, including objects, custom events, and workflows.
- Experience with Zuora API and Salesforce integration.
- Familiarity with Avalara for tax compliance.
- Understanding of Agile methodologies and change management practices.
