Zuora Engineer 15h Left

3 weeks ago


India Optimal Full time
Zuora Engineer (SME) – Only people with expertise in customer experience and workflows will be considered - REMOTE

Client: Global Financial Services Organisation Location: Fully Remote

Rate: £330/day Outside IR35 REMOTE - Offshore candidates consider (Direct contractors only)

Duration: 4 months, with a very strong potential for a 12 month extension

Role Overview Our client is UK based and urgently seeking a skilled Zuora Engineer (SME) to address a critical single point of failure in their subscription billing infrastructure. This role is pivotal in stabilising operations and enhancing customer experience workflows across a global footprint.

Key Responsibilities

- Identify and resolve risks within the Zuora platform to ensure operational continuity
- Design and optimise customer experience workflows across billing and subscription journeys
- Collaborate with Product, Finance, and CX teams to align Zuora capabilities with business goals
- Implement best practices for Zuora configuration, automation, and data integrity
- Provide technical leadership and documentation to reduce future dependency risks

Candidate Requirements

- Proven experience as a Zuora Engineer or Architect in enterprise environments
- Deep understanding of subscription billing models and customer lifecycle management
- Hands-on expertise with Zuora APIs, Workflow Designer, Product Catalog, and Reporting
- Experience integrating Zuora with CRM (e.g. Salesforce), ERP, and data platforms
- Strong analytical and problem-solving skills, with a focus on customer experience
- Excellent communication and documentation abilities

Additional Context The client currently lacks internal expertise in customer experience and workflow design. This role will be instrumental in bridging that gap and future-proofing their Zuora setup.

Working Model

- Hybrid role with flexibility
- REMOTE
- Fully remote available- Candidates from the UK, USA & India are being consider for this role
- Collaboration across global teams and time zones

If you're ready to take ownership of a high-impact Zuora environment and drive transformation for a global financial brand, we'd love to hear from you.
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