
Senior Voice Analyst
21 hours ago
Position Purpose The main objective of this position would be to maintain, implement and administer secure, robust, stable, redundant, Voice and Video infrastructure. Propose latest technologies and innovation in Voice and VC domain. Help and support BAU team for any critical incident or task, interact with architecture team for designing IT Infrastructure. Responsibilities Direct Responsibilities - IP Telephony L1 & L2 tasks to be carried out (CUCM, Unity, UCCX, Voice Gateways) - expérience Oracle SBC, Kurmi, Clobba (Codesoft) - Voice incident troubleshooting and escalation to L3 - Manage AV tickets, troubleshoot, fix and replace Video Conferencing units, projectors and a wide array of AV equipment. - Operation of Crestraon CP4 & other devices, Kramer, QSC Amplifier, Shure mics - BAU support operations in Voice Domain - Supporting AV / VC Setup & coordinating with Vendor for necessary support & resolution - Supporting other 3rd Party applications, like Digital Signage, Imagicle, Wallboard in Voice Domain - Coordinates for root cause analysis for the technical issues in the environments and establish recovery and prevention processes - Obsolesce Management & follow necessary Process to ensure strengthening of Infrastructure - Vulnerability Management and finding remediation - Coordinates with onshore teams; interface with vendors and partners for issue resolution. - Assists the Team Leads/Delivery Manager in maintaining SLA adherence. - Proposes solution alternatives, provide impact analysis for any technical changes. - Translates high level objectives into low level work modules and tasks. - Performs requirements gathering and design - ITIL and Change Management experience - Supporting 3rd party applications - Digital Signage, Wallboard, Imagicle Contributing Responsibilities - SOP creation, OPC, other business supporting documentation. - Knowledge on Traffic analysis tools: Solarwinds, Netflow, and Wireshark Technical & Behavioral Competencies - Minimum of 5 years' & above experience covering Cisco Voice technologies, AV devices, and/or Oracle SBC - Working experience on Cisco IP Telephony, Call manager, Unity, Voice gateways, PRI connectivity, Cisco VC And / Or - Working experience on Oracle SBC's - Strong knowledge of SIP - Good knowledge Video endpoints (Cisco kit, Room Bar, etc) - Knowledge of IPC Unigy, Verba and Nice NTR recording - Technical knowledge of Network and Telecom infrastructure. - Knowledge on Traffic analysis tools: Solarwinds, Netflow, and Wireshark. - ITIL and Change Management experience.
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Voice Analyst
21 hours ago
Chennai, Tamil Nadu, India, Tamil Nadu HCLTech Full timeHCL Tech Hiring Process Associate / Associate (Voice process) - FresherHCL Tech Chennai, TN India (On-site)Qualifications:B.sc, B.com, BBA, MBA, MCom, BCA 2024 & 2025 pass outNo BE / BTECH / IT Graduate will be eligible to apply.Experience:FresherShift: US Shifts (Night Shift)Work Location: Chennai Sholinganallurskills:1) Excellent Communication2)...
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Senior Voice Analyst
1 week ago
Chennai, Tamil Nadu, India BNP Paribas Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition Purpose The main objective of this position would be to maintain, implement and administer secure, robust, stable, redundant, Voice and Video infrastructure. Propose latest technologies and innovation in Voice and VC domain. Help and support BAU team for any critical incident or task, interact with architecture team for designing IT Infrastructure....
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AR Analyst/senior AR Analyst
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Senior Quality Assurance Analyst
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Chennai, Tamil Nadu, India, Tamil Nadu Chargebee Full timeThe newly created Global Business Technology (GBT) team at Chargebee is at the forefront of all major Chargebee growth and strategic initiatives. As such, we are looking to staff the team with the top talent at the organization.We are seeking an experienced and strategic Senior QA Analyst, reporting to the QA Manager, to drive quality assurance & testing...
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HCLTech Walkin Drive
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Chennai, Tamil Nadu, India, Tamil Nadu HCLTech Full timeHCLTech Walk-in Drive - International Banking Voice ProcessDate: 03rd October 2025Time: 11:00 AM – 3:00 PMLocation: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600076Contact HR - SanjayDesignation: AssociateProcess: Inbound Calling. * No sales or upselling or cross selling....
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Senior Analyst
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Chennai, Tamil Nadu, India, Tamil Nadu Tata Consultancy Services Full timeGreetings from TCS!We are currently planning to do a Walk-In Interview on 11-Oct-2025 (Saturday) at Chennai/Bangalore/Hyderabad.Role**: VAPT Senior AnalystDesired Skill Set :VAPT (Tenable, Defender, Sentinel One), Service Now VR, Bug CrowdExperience Range: 4+ yearsJoining Location: PAN IndiaDate - 11-Oct-2025 (Saturday)In-Person Drive Location...
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Senior Analyst
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Chennai, Tamil Nadu, India TransUnion Full time ₹ 10,00,000 - ₹ 30,00,000 per yearTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:A Senior Analyst in Risk and Compliance is a professional who plays a crucial role in helping organizations identify, assess, and manage risks while ensuring adherence to relevant laws, regulations, and internal policies. They often work within a team dedicated to risk management and compliance,...
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Senior Analyst
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Chennai, Tamil Nadu, India TransUnion Full time ₹ 15,00,000 - ₹ 25,00,000 per yearTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:A Senior Analyst in Risk and Compliance is a professional who plays a crucial role in helping organizations identify, assess, and manage risks while ensuring adherence to relevant laws, regulations, and internal policies. They often work within a team dedicated to risk management and compliance,...
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2 weeks ago
Chennai, Tamil Nadu, India Consolidated Analytics Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWalk in forInternational voice process.Broker Price Opinion (BPO) is responsible for managing the process of obtaining broker price opinions for the banks/mortgage companies. This role involves working with real estate agents, clients, and internal teams to ensure the timely and accurate completion of BPO reports.Key Responsibilities:•Coordinate the BPO...