Operations Intern

3 weeks ago

Bengaluru Karnataka India, Karnataka Airlearn Full time

About the Role

Airlearn is seeking proactive and detail-oriented Operations Interns with strong communication skills and a passion for learning. This internship offers hands-on exposure to the operational backbone of an innovative EdTech organization. You will support day-to-day operations, coordinate between teams, and ensure seamless learner and educator experiences.



Responsibilities

  • LMS Management (Internal Platform)
  • Manage and maintain the Learning Management System (LMS) for smooth course delivery.
  • Upload, organize, and monitor content.
  • Identify and troubleshoot system issues, escalating when necessary.
  • Support automation and process improvements for better learner experience.


  • Learner & Educator Liaison
  • Act as the primary bridge between language experts and internal teams.
  • Address inquiries, resolve operational concerns, and ensure clear communication.


  • Daily Operations Coordination
  • Assist in overseeing daily operations to ensure all tasks are executed efficiently.
  • Coordinate across departments to maintain workflow consistency and timelines.
  • Track deliverables and help identify potential process improvements.


  • Content Quality Assurance
  • Review educational content to ensure accuracy, clarity, and alignment with brand standards.
  • Proofread materials for grammar, structure, and completeness before publishing.
  • Collaborate with content and design teams to maintain high-quality learning materials.


  • Documentation & Data Management
  • Maintain internal trackers, reports, and operational databases using Google Sheets.
  • Ensure confidentiality and accuracy across all documentation processes.


  • Continuous Learning & Adaptability
  • Stay open to new tools, systems, and workflows as the organization evolves.
  • Take initiative in solving challenges and contributing to process optimization.
  • Exhibit flexibility in handling diverse operational responsibilities.



Qualifications

  • Excellent English communication skills (spoken and written).
  • Proficiency in Google Workspace (Sheets, Docs, Slides, Drive).
  • Strong attention to detail and the ability to handle multiple tasks simultaneously.
  • Eagerness to learn, adapt, and contribute in a fast-paced team environment.


Required Skills

  • Excellent English communication skills (spoken and written).
  • Proficiency in Google Workspace (Sheets, Docs, Slides, Drive).
  • Strong attention to detail and the ability to handle multiple tasks simultaneously.
  • Eagerness to learn, adapt, and contribute in a fast-paced team environment.


Preferred Skills

  • Gain hands-on experience in the dynamic and fast-growing EdTech industry.
  • Work with an innovative, collaborative, and growth-oriented team.
  • Access cutting-edge tools and systems in educational operations.
  • Strengthen your skills in content management, communication, and coordination.
  • Be part of a mission-driven company shaping the future of learning.

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