WorkForce Suite certified technical resources

2 weeks ago

india, IN Delta System & Software, Inc. Full time

WFS certified technical resources

Notice Period: Max 30 Days

Project location: India ( remote work is ok)- Prefer Indore or Hyderabad based.

Job type: Contract/Full time/ Freelancing

Must work CST Shift time


JD:

We need WFS certified technical resources, who can do configuration, manage/support the workflows, develop/enhancements,


Required

  • WFS Certification (current or recent) in one or more areas:
  • WorkForce Suite Time & Attendance
  • Absence & Leave
  • Scheduling
  • Reporting / Analytics
  • 2–5+ years of hands-on experience with WorkForce Software configuration.
  • Strong understanding of timekeeping, pay rules, labor standards, and workforce compliance.
  • Experience with HR, payroll, or workforce management processes.
  • Technical working knowledge of APIs, SFTP, SQL, XML, JSON, or similar data formats.
  • Ability to translate complex labor rules into system logic.


Key Responsibilities

System Implementation & Configuration

  • Configure and maintain WFS modules (Time & Attendance, Scheduling, Absence, Forecasting, Fatigue Management, etc.).
  • Develop and customize business rules, pay rules, absence logic, accruals, and labor calculations.
  • Build and optimize employee schedules, shift patterns, and workforce planning tools.
  • Configure WFS WorkForce Suite security roles, profiles, and user access.

Technical Development & Integrations

  • Create, maintain, and troubleshoot integrations with HRIS/Payroll systems (e.g., Workday, SAP HCM, UKG, Oracle, ADP).
  • Develop and support inbound/outbound interfaces using APIs, SFTP, XML, or other WFS integration tools.
  • Troubleshoot system performance issues, data load failures, and rule conflicts.

Business Analysis & Process Optimization

  • Work with stakeholders to understand workforce management, compliance, and payroll needs.
  • Translate requirements into functional and technical specifications.
  • Recommend best practices for labor compliance, scheduling efficiency, and operational productivity.
  • Support union rule interpretation, shift bidding logic, and local labor law configuration as needed.

Testing, Documentation, & Support

  • Prepare test scripts and lead unit, integration, and user acceptance testing (UAT).
  • Maintain documentation including requirements, configuration logs, design specifications, and support procedures.
  • Provide Level 2/3 technical support, root-cause analysis, and incident resolution.
  • Train HR, operations, and payroll users on WFS system functionality.

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