Mass Retail Experience Lead

Mass Retail Experience LeadTo lead and optimize the end-to-end customer experience for mass retail consumers in Prepaid and DTH services, with a strong focus on reducing customer interactions, controlling churn and MNP port-outs, improving digital adoption, ensuring effective grievance redressal, and driving timely service request closures as per defined...

Company DescriptionDIGITAL AGE RETAIL PRIVATE LIMITED is a retail company based in Pune, Maharashtra. The company operates from Near Sadanand Resorts, Baner Road, off. NH-4, Baner. DIGITAL AGE RETAIL PRIVATE LIMITED focuses on enhancing the retail experience for customers by offering a range of products and services.Role DescriptionThis is a full-time...

About the CompanySpencer's is committed to fostering a culture of learning and development within the organization, ensuring that our employees are equipped with the necessary skills and knowledge to excel in their roles.Industry Preference : Retail, QSR, FMCG, F&BAbout the RoleThis role is responsible for leading the training strategy and execution across...

Role – Lead - Mass ExperienceLocation – KolkataKey Deliverables: Service Recovery SPOC – Reduce customer pain through analyzing/ implementing process and suggesting system correction. Key Deliverables:Reduction in interactions through data analysis, gauging customer behavior recommending process enhancements. Enhancing end to end journey to reduce...

We're looking for a sharp, consumer-obsessedCRM and Analytics LeadThis strategic role blends analytical depth with a strong grasp of modern retail dynamics to drive growth and engagement:Key ResponsibilitiesConsumer & Behavioral AnalyticsAnalyze customer cohorts, journeys, and behavioral patterns to identify growth levers.Develop segmentation strategies and...

Company DescriptionAditya Birla Fashion and Retail Ltd. (ABFRL) is India's first billion-dollar pure-play fashion powerhouse with a diverse portfolio of iconic fashion brands and innovative retail formats. Its heritage includes leading brands like W, Aurelia, Louis Philippe, Van Heusen, Allen Solly, Peter England, and Pantaloons, alongside exclusive...

Role (Why position exists):Responsible for planning, developing, implementing and monitoring the overall corporate communication strategy.Main Responsibilities:Create informative and interesting press releases, press kits, newsletters, and related marketing materials.Develop and implement effective communication strategies that build customer loyalty...

Role & responsibilitiesStrategy & LeadershipOwn and execute the Digital marketing strategy aligned with business goalsLead and scale digital marketing plans across platforms: Meta (Facebook/Instagram), Google (Search, YouTube, Display), Affiliates, and align the same with the overall media strategy.Collaborate with brand, creative, and product teams to...

We are looking for a skilled professional with 7 to 12 years of experience in SAP IS Retail, specifically with Levi Strauss & Company. The ideal candidate will have a strong background in SAP IS Retail and excellent technical skills. This position is based in Kolkata.Roles and ResponsibilityManage and implement SAP IS Retail solutions for clients.Provide...

Role – Lead - Mass ExperienceLocation – KolkataKey Deliverables:Service Recovery SPOC – Reduce customer pain through analyzing/ implementing process and suggesting system correction. Key Deliverables:Reduction in interactions through data analysis, gauging customer behavior recommending process enhancements. Enhancing end to end journey to reduce...