IT/Application Support Manager

1 month ago


Pune, Maharashtra, India Spectrum Full time

JOB RESPONSIBILITIES :

- Support of Pennant application ensuring flawless operation.

- Should have good command on LMS Domain, PLSQL/JAVA

- Discussion with business on Change request.

- Ensuring timely closure of issues (within SLA) and Change request delivery.

- Ability to analyses issues reported and drive to closure.

- Debugging database code in the form of stored procedures, scripts, queries, views, triggers, etc.

- Review of DB patch provided vendor before production deployment

- Do a round of sanity on change/resolution provide and confirm if the same is inline before releasing to business to UAT.

- Work with front end developers to define simple yet powerful APIs.

- Ability to efficiently write database code without compromising data quality, privacy or security.

Skillsets Required:

- Technologies: SQL, PL/SQL, JAVA

- Good knowledge of Web Based application/middleware.

- Databases like Oracle, MS SQL, MYSQL, Postgres (preferred)

- Excellent analytical and problem-solving skills

- Ability to lead the team.

- Logical, able to think outside the box

- Good interpersonal and customer-facing skills

- Hands-on knowledge on any of the LMS platform - FinnOne / Pennant

- Flexible, co-operative and resilient

- Able to work effectively under pressure and frequently changing priorities.

- Vendor coordination & management,

- Adherence to audit, process & compliance.

(ref:hirist.tech)

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