Program Specialist

2 hours ago

Gurugram Haryana India, IN PinnacleU Full time

Position: Academic Coordinator

Location: Gurgaon

️ Working Days: Monday- Saturday (Saturdays-WFH)

Experience Required: 1-4 years. Fresh graduates with strong communication skills can also apply.

Client: Leading Business School

Salary: Competitive Salary Package


Role Overview:

We are looking for an energetic and detail-oriented Academic Coordinator to join our team. You will play a key role in ensuring smooth academic operations and providing support to students and faculty.


Key Responsibilities:

  • Coordinate daily academic operations, including classroom arrangements, IT setups, and logistics for faculty and students.
  • Manage and update the Learning Management System (LMS) by creating courses, uploading materials, and maintaining schedules.
  • Take and track attendance, including managing exemptions such as medical leaves.
  • Address and resolve student and faculty queries in a timely manner, maintaining a 24-hour turnaround time (TAT).
  • Ensure class recordings are downloaded, uploaded, and organized on the LMS for easy accessibility.
  • Maintain discipline during classes and assist with resolving any on-the-spot issues such as IT or facility-related concerns.
  • Coordinate assignments, including creating, uploading, and compiling submissions for faculty review.
  • Liaise with the admin team for logistical arrangements, including parking, food, stationery, and other operational needs.
  • Support examination logistics, including room bookings, scheduling, and coordinating with stakeholders.
  • Keep records updated, including attendance sheets, leave trackers, assignment evaluations, and course performance data.
  • Maintain an open line of communication with students and faculty to proactively address concerns and provide support.


Requirements:

  • Educational Background: Bachelor’s degree in Education, Business Administration, or related fields.
  • Proficiency in Learning Management Systems and Microsoft Office Suite.
  • Excellent communication, multitasking, and problem-solving skills.
  • Ability to manage large datasets and operational details with precision.
  • Strong interpersonal skills to coordinate with diverse stakeholders.

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