Business Technology Manager

Location: Bangalore (Whitefield) Function: Business Technology (Enterprise Engineering) Reports to: Global BT Leadership (US) Experience: 10–15+ years (Salesforce-heavy background) The Opportunity: Lead the Foundation of BT in IndiaJoin a fast-growing, NASDAQ-listed tech company and play a foundational role in building and scaling our Business Technology (BT) team in India. This high-impact leadership position requires a hands-on, expert-level background in Salesforce Revenue Cloud, particularly Salesforce Billing and CPQ, to drive global enterprise engineering programs. You will report directly to the US-based Global BT Leadership and own mission-critical business outcomes. What You'll Own & Drive (Key Responsibilities)1. Strategic & Team LeadershipScale the India BT Team: Lead, mentor, and grow a team of 10–15+ engineers, fostering a high-performing culture with strong accountability and technical excellence.Global Program Ownership: Partner closely with US-based BT Leaders to drive execution across key enterprise platforms (Salesforce, Workday ERP, MuleSoft, etc.).Delivery Excellence: Establish robust governance models, delivery metrics, dashboards, and transparent reporting frameworks.Culture & Development: Conduct regular 1:1s, facilitate internal tech sessions, manage certifications planning, and champion a rewards and recognition culture.2. Salesforce Billing & CPQ ExpertisePlatform Vision: Oversee the architecture, implementation, and optimization of our Salesforce Billing, CPQ, and CRM platforms.Complex Billing Operations: Lead the engineering efforts for critical billing functions, including:RatePlan, RatePlanCharge, pricing rules, and amendments.Management of recurring, one-time, and usage-based charges.Mediation, rating, and revenue schedule generation.Integration with product usage data and Workday ERP systems.Compliance & Best Practices: Ensure all processes adhere to financial standards like ASC 606 / IFRS 15. Drive best practices in Apex, LWC, component reuse, code reviews, and overall architecture.3. Enterprise Integration & AutomationMuleSoft/API Strategy: Lead the development of scalable, API-based integrations between Salesforce, Workday ERP, and other internal systems.Financial Workflows: Build robust automation for invoice generation, payment processing, sync logic, and comprehensive error handling.Performance: Optimize bulk APIs, batch/async processing, retry logic, and ensure efficient SOQL usage.Security: Enforce security and compliance standards including FLS, CRUD, Salesforce Shield, and GDPR.️ Skills & Experience You'll BringNon-Negotiables10–15+ years of total experience, with a Salesforce-heavy background.4–5+ years of hands-on experience specifically in Salesforce Billing and leading large-scale Billing/CPQ implementations.Proven ability to lead and manage a team of 10–15+ engineers in a high-growth environment.Deep technical command of Salesforce Billing objects (revenue schedules, usage records, amendments), Apex, LWC, and API-led architectures (MuleSoft/similar).Solid understanding of financial systems, SaaS billing models, and ASC 606 / IFRS 15 compliance.Experience running global programs with required overlap for US PST morning hours.PreferredSalesforce Certifications: Billing Specialist, CPQ Specialist, Platform Developer II, or Architect track.Experience with Workday ERP integrations.Background in building or scaling India-based delivery centers from the ground up.Strong analytical and KPI-driven decision-making skills. Location & Work ModelLocation: Bangalore (Whitefield)Function: Business Technology (Enterprise Engineering)Work Hours: Strong daily overlap with US PST morning hours is required for effective global partnership.