Sr. Team Member – End User Support

6 hours ago


Navi Mumbai Maharashtra India, Maharashtra Star Union Dai-ichi Life Insurance Company Limited Full time

Minimum 8 years of experience in IT endpoint management and infrastructure support.

Technical Expertise:

  • Proven experience managing 3,000+ endpoints across multiple locations.
  • Strong knowledge of endpoint security, patch management, and asset lifecycle management.
  • Hands-on experience with tools such as Microsoft Intune, SCCM, Desktop Central, Service Desk, or similar endpoint management solutions.
  • Exposure to network and server coordination for seamless endpoint integration.

Operational Scope:

  • Experience managing 100+ branches and supporting an employee base of 6,000+ users.
  • Ability to ensure compliance, standardization, and performance monitoring across all endpoints.

Leadership & Management:

  • Proven ability to lead a team of 5 or more members, handling task allocation, performance tracking, and timely project delivery.
  • Strong communication, coordination, decision-making, and stakeholder management skills.

Preferred Qualifications:

  • ITIL certification or equivalent process knowledge.
  • Experience in vendor management and project rollout coordination.

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