Knowledge Management Specialist

1 day ago


Chennai Tamil Nadu India, Tamil Nadu HCLTech Full time

Role and Responsibilities


  • Collaborate with key leaders to define data needs
  • Develop and implement a comprehensive, innovative knowledge/content management structure to ensure the efficient dissemination of information across a broad spectrum of functions and users
  • Drive the development and implementation of important information to improve service
  • Develop comprehensive professional development to train employees to access and analyze data throughout the organization
  • Develop strategies for long-term, sustainable systems to support the delivery of instruction
  • Facilitate communication between stakeholders, successfully facilitating necessary negotiations
  • Recommend, implement, and administer methods and procedures to enhance Knowledge Management operations
  • Maintain currency of knowledge with respect to relevant curriculum, technology, marketing, and/or systems
  • Gather data on user experience and implements plans of action to improve user experiences
  • Provide general leadership, guidance, and support to relative team members in order to collaborate, give feedback, develop plans, and reach team and individual goals
  • Working knowledge of ITIL framework.
  • Prior Service desk experience a must
  • Experience in online knowledge management, knowledge management tools
  • Experience in Content writing and instructional design
  • Exposure to similar role for a minimum of 1 Year.
  • Experience of working in 24/7 environment.
  • Experience with Excel, Access and other database programs


Experience – Desirable

  • 2 year or more experience in similar role.
  • Experience on Desktop support, application support



Skills and Knowledge

  • Strong interpersonal skills
  • Accredited certification on Content Writing / Instructional design
  • Accredited certification on Knowledge management is added advantage
  • Excellent written and oral communication skills; demonstrated experience in the ability to communicate with, engage and inspire a wide range of audiences
  • Ability to develop, plan and implement short and long-range goals
  • Ability to keep current on technological developments/trends
  • Ability to evaluate resources for applicability to projects
  • Ability to write and deliver complex documents for sophisticated audience.



  • Chennai, Tamil Nadu, India, Tamil Nadu L&T-Cloudfiniti Full time

    JOB PURPOSERole Summary:Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed Services...


  • Chennai, Tamil Nadu, India Barru Wehmiller Full time

    Job DescriptionWe are seeking an experienced and innovative leader to establish, grow, and lead a Knowledge Management (KM) function within our Engineering division. This role will play a pivotal part in creating a unified strategy for capturing, managing, and deploying knowledge assets to enhance engineering efficiency, customer experience, and operational...


  • Chennai, Tamil Nadu, India, Tamil Nadu Capgemini Full time

    We're Hiring: Newgen ECM Specialist Location: Chennai | Experience: 5+ yrsAre you a master of the Newgen ecosystem with a passion for transforming enterprise workflows? We're on the lookout for a Newgen ECM Specialist who can architect, implement, and optimize solutions using Newgen One, iBPS, OmniFlow, and OmniDocs. Primary Skills Required✅ Newgen One...


  • Chennai, Tamil Nadu, India, Tamil Nadu The Aligner Company Full time

    Company DescriptionThe Aligner Company is dedicated to making teeth correction an easy experience. We partner with Orthodontists to provide high-quality aligners to patients. Our mission is to ensure that accessing teeth correction is seamless and efficient. We are passionate about improving dental health and strive to deliver the best outcomes for our...

  • Manager

    1 day ago


    Chennai, Tamil Nadu, India, Tamil Nadu Mindsprint Full time

    Role: CAPEX and Project Management SpecialistExperience: 12-15 years Role OverviewThe CAPEX and Project Management Specialist will lead and consult on capital expenditure procurement and projects across industries. This role requires expertise in CAPEX procurement, contract management, and project delivery while utilizing specialized CAPEX management tools,...

  • PPC Specialist

    1 day ago


    Chennai, Tamil Nadu, India, Tamil Nadu Satori Creatives LLP Full time

    Job Title: PPC Specialist - Domestic & Global MarketplacesLocation: Chennai, IndiaExperience: 3 yearsWe’re looking for a PPC Specialist with 3 years’ experience managing high-ROI campaigns across Amazon, Flipkart, Myntra, and global marketplaces. You’ll optimize ad spends, boost conversions, and work with our creative team to grow brand presence in...


  • Chennai, Tamil Nadu, India, Tamil Nadu OEC Full time

    Designation : Senior Service Management SpecialistExp : 10+YearsLocation : ChennaiJob Summary/ObjectiveLeads and manages technology processes in accordance with the Service Management Model, and with a focus on core functions such as Incident Management, Problem Management, Change Management, Service Level Management, and Continual Service Improvement.Key...


  • Coimbatore, Tamil Nadu, India, Tamil Nadu SAFVOLT SWITCHGEARS PVT LTD Full time

    Company DescriptionSAFVOLT SWITCHGEARS PVT LTD Role DescriptionThis is a full-time on-site role for a Human Resources Specialist at SAFVOLT SWITCHGEARS PVT LTD located in Coimbatore. The Human Resources Specialist will be responsible for HR management, developing HR policies, managing employee benefits, and overseeing personnel management.QualificationsHuman...


  • Chennai, Tamil Nadu, India, Tamil Nadu InfoBeans Full time

    About the JobJob Title: MAWM Consultant – Configurator & Integration SpecialistSkills: MAWM Configuration, Implementation, Integration, WMS (Warehouse Management System)Experience Required: 5+ YearsLocation: Chennai (Hybrid)Notice Period: Immediate to 30 days preferredJob DescriptionWe are seeking a MAWM Consultant – Configurator & Integration Specialist...

  • WAF Specialist

    1 day ago


    Chennai, Tamil Nadu, India, Tamil Nadu L&T Technology Services Full time

    Role Description:The WAF Specialist will be responsible for the design, implementation, and ongoing management of Web Application Firewall (WAF) solutions, with a focus on Akamai and other cloud-based security platforms. This role involves proactive threat detection, rule creation, traffic analysis, and collaboration with cross-functional teams to ensure...