Community & Creator Relations Manager
3 weeks ago
Location: Gurgaon
Type: Full-time
Experience: 2-4 years
Reports To: Content Head
Behind every great parent is a strong support system.
At Parentune, we are building that system every single day.
The Community & Influencer Partnerships Manager role sits at the heart of this mission. You are not here to just moderate a forum or manage creators. You are here to build a real-time, high-trust, high-retention parent community across platforms, age groups, and needs, and extend that trust through meaningful creator collaborations.
From resolving queries quickly to running expert-led sessions, scaling parent-to-parent conversations, and nurturing creator partnerships that amplify parent stories, this role is for someone who wants to create daily value and see that value reflected in a parent’s relief, action, and return.
- End-to-end parent experience: How a parent feels, interacts, and stays with us
- Daily engagement: Lead conversations across app forums, WhatsApp groups, and live sessions
- Fast, accurate query resolution: Coordinate with Doctors, Experts, Content, and internal stakeholders
- Community onboarding: Design high-conversion journeys for new parents and make them feel seen from day one
- Retention building: Spot drop-offs and create content and engagement loops to bring parents back
- Influencer partnerships and creator outreach: Identify, onboard, and build strong, ongoing relationships with creators, parent influencers, and community champions to drive conversations, share credible experiences, and strengthen trust
- Workshop and event support: Curate, moderate, and follow up on parent workshops (online)
- Feedback loops: Capture daily insights and work with the product, content, and growth teams to improve
- Moderation and safety: Ensure a respectful, safe space for diverse parenting voices
- A community-first thinker who understands the difference between reach and retention
- Sharp at writing and even sharper at listening, able to decode what parents do not say
- Fast, dependable, and detail-oriented with a strong sense of follow-through
- Experienced in running WhatsApp or app-based communities and understanding what drives engagement
- Skilled at identifying, onboarding, and nurturing creators and influencers who align with community values
- Comfortable speaking with Parents, Doctors, and Experts, and confident in holding your ground
- Organized and methodical, with an eye for metrics, insights, and playbook improvement
- Experience working in a startup
- Built communities for a parenting, health, or wellness brand
- Managed influencer or creator partnerships
- Handled consumer onboarding or brand collaborations
- Experience as a parent yourself and can relate to what we mean by “frazzled mom at 2 AM”
Parentune is India’s most trusted parenting community. The work you do here impacts real decisions made by real parents for their child’s health, nutrition, wellbeing, and development.
This is not a passive role. It is the difference between a parent feeling lost and a parent feeling understood and supported. It is also the difference between an influencer partnership that is transactional and one that is truly trusted.
- High ownership, clear impact, and direct visibility with Leadership
- Opportunities to grow into team leadership, influencer relations, or growth pathways
- A fast-moving, feedback-driven environment where you can initiate, learn, and scale
- Competitive salary and the chance to work on something that truly matters
- This is a full-time, in-office role based in Gurgaon.
- It is not a freelance, consulting, or remote opportunity.
- If you are the kind of person who thinks deeply about how to build trust at scale, create authentic creator partnerships, and design a stronger support ecosystem for Indian parents, this is the role for you.
Let’s create the future of parenting support, together.
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