Operations Analyst

5 days ago

Jaipur Rajasthan India, Rajasthan Discoveries Quintessential Full time

Job Title: Business Operations & Analytics

(Multiple Openings: Backend / Sales Support / CRM / Data & MIS / Operations Generalist)

Location: Jaipur HO

Employment Type: Full-Time

Department: Business Operations & Analytics

Reports To: Chairmen Office – AGM


About the Role

We’re building a high-performing Sales Operations, Support and Analytics team to support our growing business functions — from backend process management to CRM operations, data analytics, and general business support.

This is a multi-disciplinary entry-level role designed for smart, detail-oriented graduates who want to build strong foundations in Operations, Data, and Business Strategy.

Selected candidates will work closely with business and technology teams to streamline operations, analyze data, and improve business performance.


⚙️ Key Responsibilities

1. Backend / Sales & Operations Support

  • Assist Sales and Operations teams in daily process coordination, documentation, and reporting.
  • Manage backend entries, reconciliations, and dashboards in Excel/CRM systems.
  • Ensure accuracy and timely updates in sales and operations data.
  • Support lead management, customer tracking, and partner coordination.

2. CRM Operations & Support

  • Maintain and update CRM databases for customers, partners, and leads.
  • Generate performance dashboards and data reports. Coordinate with Sales & Marketing teams for data validation and accuracy.
  • Identify improvement areas and support CRM process automation.

3. Data Analytics & MIS Management

  • Collect, organize, and analyze data from multiple sources.
  • Prepare daily/weekly/monthly MIS reports for management.
  • Create dashboards and business insights using Excel / Google Sheets / BI tools.
  • Support data-driven decision-making across departments.

4. Ad Hoc Projects & Generalist Activities

  • Support process documentation, internal audits, and project tracking.
  • Participate in new initiatives like tool rollouts or automation pilots.
  • Provide cross-functional operational support wherever needed.
  • Display ownership, adaptability, and problem-solving attitude.



Required Skills & Competencies

  • Strong knowledge of MS Office (Excel, PowerPoint, Word) – mandatory.
  • Should have Knowledge of AI tech update & how to use it to increase Daily Productivity
  • Proficiency in Excel formulas, Pivot Tables, VLOOKUP, charts, and data visualization.
  • Good analytical, logical reasoning, and numerical ability. Effective communication and coordination skills.
  • Detail-oriented, disciplined, and process-focused mindset. Willingness to learn CRM, ERP, and data analytics tools.
  • Team player with a proactive approach.


Educational Qualification

  • BBA / B.Com / B.Sc / B.Tech / MBA (Operations, Marketing, Analytics, or related fields).
  • Min 2 years of Work Experience and Strong Command on Data Analytic and Advance Tools


What We Offer

  • Structured training and mentorship during onboarding.
  • Exposure to cross-functional operations, analytics, and CRM systems.
  • Opportunity to contribute to business growth from Day 1.
  • Fast-track career path based on performance.
  • Collaborative, startup-style work culture with strong learning opportunities.

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