Operation Analyst, NCT

Job Title: Operation Analyst, NCT

Location: Jaipur, India

Role Description

• The Process Executive will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties.

• Candidate needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs.

• You should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified.

• Should take responsibility and act as backup for the Peers in their absence and share best practices with the team.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy,

• Best in class leave policy.

• Gender neutral parental leaves

• 100% reimbursement under childcare assistance benefit (gender neutral)

• Sponsorship for Industry relevant certifications and education

• Employee Assistance Program for you and your family members

• Comprehensive Hospitalization Insurance for you and your dependents

• Accident and Term life Insurance

• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Primary responsibility is to ensure accurate and timely confirmation execution/trade settlement within a risk-controlled environment. Understating of trade life cycle.
• Verifying swift instructions to our custodian agent as required. Well versed with Swift/Payment flow.
• Resolving problems arising from unmatched items and implement long term solutions for frequently occurred issues
• Preparing pending trades report and communicate with custodian to identify settlement issues
• Perform Nostro/Depot reconciliation on TLM and Avaloq. Break investigations and resolutions
• Understand and effectively manages risks through timely and accurate escalation of key issues
• Work together as a team to ensure all deliverables are as per SLA
• Coordinate with stakeholders/technology for day-to-day issues. Raise tickets until issue is resolved
• Ensuring all the process KOPs are tracked and updated on a regular basis
• Assist in creating proper backups through adequate cross training.
• Must be able to work under deadline driven environment.
• Good time management and problem-solving skills
• Analytics with ability to quickly assess situations and resolve complex issues
• Good oral and written communication
• Good PC skills including excel, word, PPT. Candidate with advance on advanced excel will be an added advantage

Your skills and experience

• Diploma or Degree in a related discipline
• Needs to be a self-starter with significant ability to undertake initiatives.
• Strong interpersonal / good negotiations skills are required.
• Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected.
• Ability and willingness to work in night shift is a must.

How we'll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.