Operations Executive

3 hours ago

Gurugram Haryana India, IN Binary Semantics Ltd. Full time

Operations Executive


Position Overview

We are seeking a proactive, detail-oriented, and customer-focused professional to join our team as an Operations Executive. The ideal candidate will be responsible for data analysis, business reporting, cross-functional coordination, and supporting customer issue resolution. This role requires strong communication skills, a positive attitude, and the ability to work in a dynamic, fast-paced environment.


Key Responsibilities

Customer & Internal Interaction

  • Maintain a positive, polite, and professional attitude with customers and internal team members.
  • Adhere to a zero-tolerance policy for misbehavior in any form.
  • Coordinate with internal stakeholders to resolve customer-reported cases effectively.
  • Be flexible in making calls and handling other operational assignments as required.


Data Analysis & Reporting

  • Use statistical and analytical methods to analyze data and generate meaningful business reports.
  • Develop data-driven models to identify trends in customer behavior and overall market patterns.
  • Work with management to develop a prioritized list of business needs across segments.
  • Identify opportunities to streamline processes and reduce costs.
  • Collaborate with departmental managers to define data needs for various business analysis initiatives.


Task & Process Management

  • Maintain and regularly update a list of pending and completed tasks, with detailed remarks for future reference.
  • Conduct regular follow-ups on ongoing assignments to ensure timely completion.
  • Support cross-functional teams, including software and hardware departments, to address system-related concerns.


Requirements

Educational & Professional

  • Graduate (Full-time).
  • 2–3 years of experience in a similar role.


Skills & Competencies

  • Strong written and verbal communication skills.
  • Excellent interpersonal, presentation, and stakeholder management capabilities.
  • Ability to take a systematic and analytical approach to problem-solving with strong attention to detail.
  • Good PC proficiency, especially in MS Excel.
  • Familiarity with working across diverse market landscapes and platforms/products.


Work Conditions

  • Flexible to work 24×7 shifts, including weekends, holidays, rest days, and extended hours if required.
  • Willing and able to travel or work onsite PAN India, based on business needs.

  • Sr Executive – Examination Operations

    3 hours ago

    Gurugram, Haryana, India, IN Birla Institute of Technology and Science, Pilani Full time

    Role OverviewThe Sr Executive – Examination Operations is responsible for the smooth execution and administration of all examination-related activities across academic programs. This includes scheduling exams, coordinating with internal and external stakeholders, managing examination platforms, tracking student performance data, and ensuring compliance...

  • Vice President of Delivery- EMEA

    3 hours ago

    Gurugram, Haryana, India, IN Ally-eXecutive HR Full time

    Position Title : VP – Technology Delivery – EMEALocation : Noida or Gurugram, open to Bangalore Experience : 25-30 years of overall work experience with minimum 15+ years in aDelivery Head role in service consulting role specifically in Insurance ( P&C areas) Prerequisites1- Strong expereince in coding/ technical architecture / design in current or...

  • Ads Operations

    3 hours ago

    Gurugram, Haryana, India, IN noon Full time

    We are looking for a detail-oriented and performance-driven Ad Operations / E-commerce Operations Executive to manage day-to-day brand operations, optimize performance, and support growth across Noon and other marketplace channels. The ideal candidate comes with strong marketplace experience, cross-functional coordination skills, and a data-led approach to...

  • HR Operations Executive

    3 hours ago

    Gurugram, Haryana, India, IN TrucksUp Full time

    We are seeking a proactive and detail-oriented HR Operations Executive to manage and streamline the onboarding and induction process for new joiners, ensuring smooth and timely completion of all joining formalities. This role also involves maintaining accurate employee records and files, contributing to employee grievances resolution, supporting employee...

  • Operations Manager

    3 hours ago

    Gurugram, Haryana, India, IN Transformative Ventures Full time

    As operations Manager, you will be responsible for managing logistics and operations for our Central & Eastern Europe + Eurasia Geo. This is a unique opportunity of managing international warehouses & logistics operations from India. KPIsYour performance would be measured on key parameters such as customer satisfaction, turnaround time, MIS reporting and...

  • Website Operations Lead

    3 hours ago

    Gurugram, Haryana, India, IN Honasa Consumer Ltd. Full time

    Role OverviewWe are seeking a proactive and skilled Team Lead – Web Operations to oversee the end-to-end management of our brand websites across Shopify and Magento platforms. This role requires strong technical understanding, leadership capabilities, and the ability to streamline website operations at scale. You will lead a team responsible for site...

  • Chief Manager-Operations Customer Service

    3 hours ago

    Gurugram, Haryana, India, IN Axis Max Life Insurance Limited Full time

    Role Overview:The Chief Manager – Operations will be responsible for leading large-scale insurance operations, driving operational excellence through strategic initiatives, digital transformation, and data-driven governance. The role demands strong leadership, an ability to influence cross-functional teams, and a focus on delivering superior customer...

  • Product Operations Analyst

    3 hours ago

    Gurugram, Haryana, India, IN VMock Full time

    About the RoleWe are seeking a tech-savvy Product Operations Analyst who can bridge the gap between AI-driven innovation and product execution. The ideal candidate will bring strong Python scripting skills, a passion for optimizing product workflows, and expertise in prompt engineering to enhance automation, analytics, and decision-making across product...

  • General Manager Operations

    3 hours ago

    Gurugram, Haryana, India, IN TÜV SÜD Full time

    Job Title: General Manager - OperationsLocation: Gurgaon/MumbaiPosition Summary:Person should have exposure of dealing Corporate planner and office of target companies mainly in Oil and gas and Chemical sector; PMC engineering team, investor planner, EPC tender team & off course relation to top management of all units.Having detail update for customer...

  • Executive - Operations Control Center

    3 hours ago

    Gurugram, Haryana, India, IN Medanta Full time

    About Medanta:Over past 15+ years, Medanta has created an unrivalled impact in delivering world class multispeciality care to patients in India.We have hospitals in Gurgaon (Delhi NCR),Noida,, Lucknow, Patna, Indore & Ranchi. In addition, we have clinics in Defence Colony (South Delhi), Cybercity (Gurgaon), Subhash Chowk (Gurgaon), Golfcourse Road (Gurgaon)...