Solution Designer-Servicenow

4 weeks ago

Pune Maharashtra India, Maharashtra Randstad Enterprise Full time

Experience:

  • Minimum of 10+ years of overall IT experience.
  • At least 7 years of hands-on experience with the ServiceNow platform, with a proven track record in a solution design or architect role.
  • Demonstrated experience in delivering complex technology projects on the ServiceNow platform.

Technical Expertise:

  • In-depth knowledge of core ServiceNow platform capabilities and modules, such as ITSM, ITOM, CMDB, CSM, HRSD, and custom application development (App Engine).
  • Strong background in ServiceNow scripting (JavaScript, Glide API, Business Rules, Client Scripts, UI Actions).
  • Extensive experience with ServiceNow integrations (Integration Hub, REST/SOAP APIs, MID Server, SSO).
  • Familiarity with Agile and DevOps methodologies.

Certifications:

  • ServiceNow Certified System Administrator (CSA) is required.
  • ServiceNow Certified Implementation Specialist (CIS) certifications in multiple product suites (e.g., ITSM, HRSD) are highly preferred.
  • ITIL Foundation certification (v3 or v4) is highly beneficial.

Soft Skills:

  • Excellent verbal and written communication skills with the ability to communicate technical information to both technical and non-technical stakeholders.
  • Strong problem-solving, analytical, and critical thinking skills.
  • A collaborative and influential team player with the ability to lead and mentor others.
  • Proven ability to manage multiple priorities and complex projects in a fast-paced environment.

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