ServiceNow Technical Lead

2 days ago

Pune Maharashtra India, Maharashtra Myridius Full time

Job Description


We’re hiring a ServiceNow Technical Lead with hands-on expertise in Field Service Management (FSM) and Customer Service Management (CSM). If you’re passionate about designing scalable ServiceNow solutions and enjoy leading teams, this is the role for you.


Key Responsibilities-


  • Lead end-to-end implementation of ServiceNow FSM and CSM modules.
  • Translate business requirements into technical solutions using ServiceNow best practices.
  • Design, configure, and customize workflows, business rules, UI actions, and integrations.
  • Guide and mentor a team of developers; conduct code and design reviews.
  • Work closely with cross-functional stakeholders to ensure platform alignment with business goals.
  • Manage platform upgrades and ensure system stability, performance, and security.
  • Maintain documentation and support governance processes.


Must-Have Skills


  • 8+ years of ServiceNow development experience.
  • Strong experience in FSM and CSM implementations.
  • Proficiency in ServiceNow scripting (JavaScript, Glide API).
  • Experience with REST/SOAP API integrations and Integration Hub.
  • Strong understanding of ITSM processes, CMDB, and platform architecture.
  • ServiceNow CSA certification (CSM/FSM certifications a plus).
  • Familiarity with ServiceNow App Engine or custom application development
  • Experience working in Agile/Scrum environments.


Good to Have


  • Certified Implementation Specialist (CSM or FSM)
  • Knowledge of Virtual Agent, Predictive Intelligence, or Performance Analytics
  • Working knowledge of NowAssist & AI Agent framework
  • Knowledge of Workflow Data Fabric

  • ServiceNow - Technical Lead

    5 days ago

    Pune, Maharashtra, India Smith+Nephew Full time ₹ 1,20,00,000 - ₹ 3,00,00,000 per year

    Life Unlimited.At Smith+Nephew, we design and manufacture technology that takes the limits off living.Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual to fill the role ofServiceNow - Technical Lead.This role involves leading development, integrations, and ensuring the platform...

  • ServiceNow Lead

    1 week ago

    Pune, Maharashtra, India Link Success Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About The RoleWe are seeking a highly skilled ServiceNow Lead with expertise in CMDB (Configuration Management Database) and system integrations. The ideal candidate will lead end-to-end ServiceNow implementations, ensure smooth integrations with third-party tools, and guide the team toward best practices and process excellence.Key ResponsibilitiesLead the...

  • ServiceNow - Technical Lead

    1 week ago

    Pune, Maharashtra, India Smith+Nephew Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Life Unlimited.At Smith+Nephew, we design and manufacture technology that takes the limits off living.Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual to fill the role ofServiceNow - Technical Lead.This role involves leading development, integrations, and ensuring the platform...

  • Emergy - ServiceNow Technical Lead - ITOM/ITSM

    3 weeks ago

    Pune, Maharashtra, India Emergys Software Private Limited Innovation for Ag Full time

    Job Overview :We are seeking an experienced and highly motivated ServiceNow Technical Lead to oversee and drive the design, development, implementation, and maintenance of solutions on the ServiceNow platform.This role demands a deep understanding of ServiceNow architecture and the ability to lead a team of developers while interfacing with stakeholders to...

  • Solution Designer-Servicenow

    2 days ago

    Pune, Maharashtra, India, Maharashtra Randstad Enterprise Full time

    Experience:Minimum of 10+ years of overall IT experience.At least 7 years of hands-on experience with the ServiceNow platform, with a proven track record in a solution design or architect role.Demonstrated experience in delivering complex technology projects on the ServiceNow platform.Technical Expertise:In-depth knowledge of core ServiceNow platform...

  • ServiceNow Technical Lead Consultant

    22 hours ago

    Pune, Maharashtra, India Roche Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • ServiceNow Technical Lead Consultant

    24 hours ago

    Pune, Maharashtra, India Roche Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • ServiceNow Project Manager

    2 days ago

    Mumbai, Maharashtra, India, Maharashtra Nexusnow.ai Full time

    Job Description – ServiceNow Technical Lead & Implementation SpecialistLocation: MumbaiWork Mode: 5 Days WFOExperience: 10+ YearsNotice Period: Immediate Joiners PreferredAbout the Role:We are looking for a ServiceNow Certified Technical Lead & Implementation Specialist with strong expertise in implementing ServiceNow modules, with a particular focus on...

  • Fujitsu - ServiceNow ITOM Technical Consultant

    4 weeks ago

    Pune, Maharashtra, India Fujitsu Technology Full time

    Position : ServiceNow ITOM Technical ConsultantExperience : 6-9 YearsNotice Period : Immediate - 15 daysEmployment Type : Long-term Summary : We are seeking a proactive and detail-oriented ServiceNow ITOM Technical Consultant with 6-9 years of experience. The ideal candidate will be an expert in the ServiceNow IT Operations Management (ITOM) suite,...

  • ServiceNow ITSM_Associate Technical Consultant

    2 weeks ago

    Pune, Maharashtra, India Fujitsu Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for aServiceNow ITSM Implementation Specialist to identify, design and deliver larger or more complex architectures,strategies and specific solutions through the ServiceNow platform. The role holder willI n depth knowledge of the ServiceNow Platform, from the technology, development, integration an d modules, to design,develop, implement and...