ServiceNow

2 days ago

Pune, Maharashtra, India MV Hiring Solutions Full time ₹ 8,00,000 - ₹ 15,00,000 per year

WHAT YOU WILL DO:

Location- Hyderabad/Pune,

Experience- 5+ years,

  • • ServiceNow implementation expert who will have deep expertise on ITxM, HAM, IRM, SecOps, BCM and work with TCS Technical Lead and LYB stakeholders as appropriate
  • Investigate and resolve incidents, service requests and problems related to ServiceNow modules. Perform RCA for recurring issues.
  • Develop and implement minor enhancement, business rules and catalog items. Customize ServiceNow forms, workflows and modules to meet requirement.
  • Develop enhancements under direction of the ServiceNow Technical Lead and LYB ServiceNow Product Owner
  • Provision access for users of the ServiceNow platform with appropriate approvals from the appropriate license owner
  • Work directly with end users to resolve support issues within ServiceNow, responding promptly and professionally and ensuring department SLAs are met
  • Monitor health, usage, and overall compliance with licensing within ServiceNow
  • Perform testing and documentation of ServiceNow updates and releases

Job Type: Full-time

Pay: ₹8.00 - ₹15.00 per year

Benefits:

  • Health insurance

Work Location: In person

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