Director Program Management

About the Role:

As the Director – PM, you will play a pivotal role in leading, developing, and optimizing our project and portfolio management strategies to ensure successful delivery of complex, multi-national GCC’s projects. This position demands strong leadership, strategic vision, and operational execution with a deep understanding of managing diverse cultural dynamics, particularly in India. You will work closely with senior leadership, cross-functional teams, and global clients to align project outcomes with business goals. The ideal candidate is an experienced professional with over 10 years of proven expertise in managing large-scale projects, establishing governance frameworks, and driving continuous improvement. The role also involves regular interaction with external clients and stakeholders, ensuring seamless communication and project execution. The ideal candidate will have experience in a business consulting environment, with a focus on technology, start-ups, and global business preferred.

Key Responsibilities

Strategic Leadership

• Develop and implement a global PMO strategy that aligns with the firm’s vision and strategic objectives.
• Drive governance, methodologies, and best practices for project and portfolio management across multi-national engagements.
• Collaborate with leadership to define project priorities, resource allocation, and budget management.

Portfolio and Project Management

• Oversee the successful delivery of high-complexity, large-scale projects, ensuring timelines, budgets, and quality standards are met.
• Manage a diverse portfolio of projects, identifying risks, dependencies, and opportunities to enhance delivery efficiency.
• Lead efforts to standardize tools and processes across geographies, ensuring consistency in execution.

Client Engagement and Regional Expertise

• Cultivate strong relationships with multi-national clients, understanding their unique needs and cultural nuances.
• Leverage expertise in the Indian market to enhance delivery excellence for clients operating in or expanding to the region.
• Ensure seamless communication and coordination between global and regional teams.

Performance Monitoring and Reporting

• Establish metrics and KPIs to measure project performance, portfolio health, and PMO effectiveness.
• Regularly report to executive leadership on project outcomes, resource utilization, and strategic alignment.
• Drive continuous process improvement based on data-driven insights and industry trends.

Qualifications:

• Bachelor’s degree in Business, Engineering, or a related field; Master’s degree or PMP/PMI certification is a plus.
• Over 10 years of experience in project and portfolio management, with a proven track record in delivering large-scale, multi-national projects.
• Extensive experience with governance frameworks, risk management, and performance optimization.
• Strong expertise in managing client relationships, with demonstrated experience in India or similar markets.
• Exceptional leadership, communication, and stakeholder management skills.
• Proficiency in project management tools and technologies, including Agile and Waterfall methodologies.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with clients and stakeholders at all levels.
• Ability and willingness to present issues to senior management and work closely on resolutions.
• Ability to work independently and as part of a collaborative team in a fast-paced, change-forward environment.
• Must be able to effectively work and lead teams in high-pressure situations, which involve deadlines while demonstrating high ethical standards and professional integrity.
• Experience in cross-cultural environments and ability to navigate complex organizational structures.
• Strong analytical and problem-solving skills, with a focus on delivering business value.
• Familiarity with change management and transformation initiatives.