Manager - Industrial Relations
2 weeks ago
Job Description
Key Responsibilities:
- Industrial Relations Strategy
- Develop and implement industrial relations strategies aligned with organizational goals.
- Monitor labor market trends and advise management on potential impacts.
- Employee & Union Relations
- Serve as the primary point of contact for labor unions and worker representatives.
- Facilitate collective bargaining negotiations and agreements.
- Manage union relationships and resolve disputes or concerns proactively.
- Dispute Resolution & Conflict Management
- Handle employee grievances, disputes, and disciplinary procedures in a fair and legally compliant manner.
- Mediate between staff and management to resolve conflicts effectively.
- Compliance & Legal Oversight
- Ensure adherence to all relevant labor laws, industrial regulations, and employment standards.
- Work closely with legal advisors on labor litigation and regulatory issues.
- Maintain updated knowledge of employment legislation and ensure HR policies reflect legal changes.
- Policy Development & Implementation
- Develop and enforce IR policies, codes of conduct, and workplace discipline procedures.
- Ensure company policies are clearly communicated and understood across departments.
- Training & Communication
- Educate managers and employees on IR issues, labor laws, and internal procedures.
- Promote a culture of open communication and fair labor practices.
- Data & Reporting
- Maintain accurate records of grievances, disputes, disciplinary actions, and negotiations.
- Prepare regular reports on IR metrics, risks, and outcomes for senior leadership.
The above defined Responsibilities are only indicative and not exhaustive.
Qualifications
Education:
- Master’s degree in Human Resources, Industrial Relations, or a related field.
- Experience:
- 10+ years of experience in industrial relations & labor law.
- Proven experience in handling unions, collective bargaining, and dispute resolution.
- Skills & Competencies:
- Deep understanding of labor legislation and industrial relations practices.
- Strong negotiation, communication, and interpersonal skills.
- Conflict resolution and problem-solving abilities.
- High ethical standards and professionalism.
- Ability to work under pressure and handle sensitive situations with discretion.
- Key Performance Indicators (KPIs) - indicative
- Number and resolution time of employee grievances/disputes.
- Compliance with labor laws and audit outcomes.
- Successful collective bargaining outcomes.
- Employee satisfaction and engagement metrics.
- Reduction in IR-related legal cases or incidents.
Additional Information
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