Network Support Engineer

20 hours ago

Bengaluru Karnataka India, Karnataka Crossing Hurdles Full time

Crossing Hurdles is a global recruitment consultancy firm that assists our clients to hire the best talent.


About the Client:

Our client is a transforming internet infrastructure by integrating hardware, software, and operations to streamline processes, reduce costs, and solve inefficiencies in a fragmented industry. Backed by top investors, it is building a high-impact team to drive long-term industry transformation.


  • Role - Network Support Engineer
  • Location - Bengaluru, India
  • Required Tech Stack - Routing, Switching, Wireless, Network Design & Deployment, Layer 1–4 Troubleshooting, Infrastructure as Code, API Automation, Customer-Facing Networking
  • YOE - 3+ years of experience in a network engineering role, not general IT support


Roles & Responsibilities:

  • Troubleshoot and resolve network issues across all layers (Layer 1–4)
  • Manage and support remote customer networks
  • Configure and maintain Routing, Switching, and Wireless Networks
  • Identify, document, and escalate product bugs
  • Create feature requests based on customer feedback
  • Use Infrastructure as Code and API automation for network tasks
  • Share expertise and mentor team members to build technical depth


Requirements for the role :

  • 3+ years of hands-on network engineering experience in fast-paced, customer-facing environments
  • Strong expertise in Routing, Switching, and Wireless Networks across diverse environments
  • Experience trouble shooting and managing networks across all layers (Layer 1–4)
  • Background in Network Design, Deployment, and supporting complex customer networks
  • Knowledge of Infrastructure as Code, API automation, and light programming for network tasks
  • Degree in Electrical Engineering, Computer Networking, or related field
  • Exceptional communication skills, with the ability to mentor, document processes, and collaborate with teams.


Why Candidates Should Join:

  • Shape Enterprise Networking: Build next-gen networks and influence large-scale enterprise networking.
  • Solve Complex Challenges: Troubleshoot all layers across diverse environments, driving product innovation.
  • Grow & Make an Impact: Use infrastructure-as-code, automation, and APIs while shaping customer success.

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