IT Project Manager
3 weeks ago
JOB DESCRIPTION :
Key Responsibilities :
- Work closely with the technology/solutions/implementation teams to help determine the best technical implementation methods and reasonable execution schedule
- Manage a team of engineers, help with technical design/architecture decisions/trade-offs, own estimations and tracking, code quality, planning and prioritization.
- Organize and coordinate complex releases that comprise cross-functional teams and a multitude of interrelated and independent application and/or infrastructure changes.
- Create, monitor, track and control project release schedules track and report on program milestones, risks, and interdependencies.
- Recommend process improvements for project management, change management, configuration management, and launch readiness at times driving the implementation of these improvements.
- Serve as the key representative in all communication, and decision-making forums/discussions (i. e. Release schedule UAT Reviews, Post Release Notes, etc )
- Serve as an escalation point for all issues and questions raised by internal and external customers such as solutions, delivery, customer success teams.
- Prioritize day-day customer-related tasks for key clients.
- Work closely with the sales team while defining the scope of work for new clients
EXPERTISE AND QUALIFICATIONS :
- Bachelor's degree required BE/BTech in any discipline.
- Excellent presentation, verbal and written communication skills
- 4-7 years of experience in the software industry either in product development or Software services.
- 1-2 years of experience in Project/Program Management or experience of leading a software team.
- Prior experience in software development is a must.
- Capability to understand code/design/architecture, and unblock developers.
- Strong understanding of software development methodologies like Scrum/Agile, Kanban.
- Knowledge of project and knowledge management tools like Jira and Confluence is a plus.
- Ability to understand business/product requirements and prioritize day-day tasks for a group of developers.
- Ability to coordinate with multiple teams and driving cross-functional projects.
- PMP/Scrum Master certification is an added plus.
- Experience in retail, digital, eCommerce, CRM, loyalty analytics space is a plus
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