Assistant Vice President

3 weeks ago

Noida Uttar Pradesh India, Ghaziabad Three Across Full time

This is a senior leadership role in Property & Casualty (P&C) Insurance Operations, mainly for broker support, binding, and underwriting operations. The person will manage a large team (200–300 people), working with US clients in night shifts (US hours).

Industry & Context

  • Property & Casualty Insurance (P&C): Insurance that covers property (homes, cars, businesses) and liability (accidents, injuries).
  • Brokerage & Binding:
  • Brokerage → Working with insurance brokers who connect clients with insurers.
  • Binding authority → Brokers/agents authorized to accept risks and issue policies on behalf of insurers.
  • Underwriting Operations: Support in evaluating risks, processing policies, and maintaining compliance.

Key Responsibilities

  1. Operations Leadership – Oversee day-to-day delivery of insurance operations (policy issuance, claims support, endorsements, renewals).
  2. Team Management – Lead large operations teams (200–300 span), including managers and associates.
  3. Broker & Underwriting Support – Ensure smooth handling of broker queries, policy binding, underwriting assistance.
  4. Process Excellence – Drive SLA adherence, quality checks, and compliance with US insurance regulations.
  5. Client Engagement – Interact with US clients/brokers, manage escalations, and ensure high service delivery.
  6. Shift & Location – US shift timing, office-based role in Madurai & Noida.

✅ Must-Have Skills

  • P&C Insurance expertise (brokerage, underwriting, operations).
  • Operations management (large team handling, SLA governance, process improvement).
  • Broker experience (supporting brokers and binding authority).
  • Leadership (span of 200–300 FTE).
  • Flexibility to work in US shifts (night shifts).

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