Director – Office of the CIO

1. MAIN PURPOSE

The Director – Office of the CIO is responsible for leading and integrating key IT governance functions, driving strategic portfolio execution, and ensuring cohesive oversight of financial, vendor, project, and performance management within Orbia IT. The role supports the CIO in implementing the IT strategy and operating model and fosters transparency, control, and agility across IT operations, ensuring alignment with organizational goals.

2. KEY RESPONSIBILITIES

• Strategic advisor to the CIO on the IT Strategy, IT Operating Plan and IT Operating Model.
• Lead the governance of the IT project and program portfolio, ensuring value delivery and alignment with IT strategy, business objectives and regulatory compliance.
• Oversee IT financial and vendor management processes, including budgeting, forecasting, procurement alignment, and vendor and contract performance.
• Define and manage KPI and performance reporting processes, including dashboards, health checks, and investment tracking for IT performance and value delivery.
• Facilitate prioritization processes, supervise the PMO and delivery oversight, enabling project execution excellence and agile ways of working (including scaling and maturing Agile ways of working across Global IT).
• Facilitate IT steering committees and manage prioritization processes, support executive and business reviews.
• Identify and manage interdependencies, risks, and critical success factors across programs. • Own and maintain IT policies, processes, standards, and quality compliance across the function.
• Support change enablement activities and manage communication initiatives in partnership with HR and Communications for IT led programs and transformations.
• Ensure integrated workforce and capacity planning, location strategy, tracking headcount, succession planning, role-based requirements and talent initiatives.
• Drive continuous improvement initiatives across the Office of the CIO domain, implementing required tools and frameworks for service excellence and continuous improvement.

3. COMPLEXITY OF THE JOB

• Team Leadership: Manage and develop a team of Office of the CIO
• Strategic Influence: Direct influence on IT Strategy, portfolio investment decisions, vendor selection, and IT delivery alignment with business strategy.
• Cross-functional Collaboration: Work closely with Finance, Procurement, People Services, Internal Communications and IT Business Partners.
• Decision-making Impact: Lead critical enterprise-level governance routines and decision forums.
• Geographical Scope: Multi-disciplinary and global team interactions across business groups and IT functions, requiring coordination across multiple time zones and cultures

4. EDUCATION, EXPERIENCE, LANGUAGE, & PHYSICAL REQUIREMENTS

• Academic Level: Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field.
• Certifications: ITIL, PMP/PRINCE2, Change Management or Agile certifications are highly desirable. Languages: Fluent English; additional languages are a plus.

Knowledge & Experience:

• Minimum 10+ years in IT governance, PMO leadership, or Office of CIO roles.
• Experience managing IT portfolios, financial planning, and cross-functional teams.
• Strong understanding of IT strategy, IT operating models, metrics, and transformation programs.
• Proven leadership in global organizations or large-scale transformation.
• Experience managing relationships with vendors and service providers.