ITOM Lead

4 weeks ago


KolkataChennaiPune, IN RapidBraiins Full time

Responsibilities :

- Define and implement ITOM strategies and roadmaps aligned with business objectives.

- Lead the design, implementation, and maintenance of ITOM tools and processes.

- Oversee incident, problem, and change management processes.

- Implement service request management and knowledge management solutions.

- Develop and maintain IT service catalogs and service level agreements (SLAs).

- Conduct regular reviews of ITOM processes and identify improvement opportunities.

- Collaborate with IT teams to ensure smooth operations and incident resolution.

- Provide leadership and mentorship to the ITOM team.

- Ensure compliance with ITIL best practices and industry standards.

Qualifications :

- 5-7 years of experience in IT operations management.

- Strong understanding of ITIL frameworks and processes.

- Experience in implementing ITOM tools and platforms.

- Knowledge of IT service management (ITSM) concepts.

- Ability to analyze IT service data and identify trends.

- Strong problem-solving and decision-making skills.

- Excellent communication and interpersonal skills.

- Leadership and team management abilities.

Preferred Skills :

- Experience with ITSM tools (ServiceNow, BMC Remedy, etc.)

- Knowledge of IT automation and orchestration tools.

- ITIL certifications (ITIL Foundation, ITIL Intermediate)

(ref:hirist.tech)

  • Pune/Chennai/Bangalore/Noida, IN RECRUITING AND STAFFING Full time

    Job title : ServiceNow ITOM Implementation Specialist (Hybrid)Exp : 5-7 YearsKey Skills : ServiceNow ITSM Implementation SpecialistLocation : Pune, Bangalore, Hyderabad, Chennai, NoidaWe are looking for a ServiceNow ITOM Technical Consultant to identify, design and deliver larger or more complex architectures, strategies and specific solutions through the...


  • Bangalore/Pune/Chennai/Hyderabad/Noida, IN MNR Solutions Full time

    Role : ServiceNow ITOM (Only Female) Job Description :- Lead the implementation, configuration, and maintenance of ServiceNow ITOM (IT Operations Management) modules including Discovery, Event Management, and Service Mapping.- Collaborate with cross-functional teams to design and develop solutions that enhance IT operations and ensure efficient incident,...


  • Chennai/Bangalore/Pune/Hyderabad/Noida, IN MNR Solutions Pvt Ltd Full time

    Job Description :We are looking for a ServiceNow ITOM Technical Consultant to identify, design and deliver larger or more complex architectures, strategies and specific solutions through the ServiceNow platform. The role holder will1.1- Focus on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow...

  • Victrix Systems

    4 weeks ago


    Pune/Bangalore/Noida/Chennai, IN Victrix Systems & Labs Full time

    We are looking for a seasoned ServiceNow Architect with IT experience and deep expertise in IT Service Management (ITSM), IT Operations Management (ITOM), and Service Portal development. The successful candidate will be responsible for architecting, designing, and overseeing the implementation of scalable and robust solutions on the ServiceNow platform.Key...

  • Solution Architect

    3 weeks ago


    Chennai/Kolkata/Pune, IN JEMYSTO TECH PRIVATE LIMITED Full time

    Full time roleLocation : Chennai, Kolkatta, Pune.NP : Immediate / 3o days / 15 daysWork From OfficeRole : Service Now ArchitectFind bellow JD :- Minimum of seven years of experience in ServiceNow development and architecture.- Proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and integrations.-...


  • Noida/Pune/Bangalore/Hyderabad, IN MNR Solutions Private Limited Full time

    Position : ServiceNow Business AnalystLocation : Skills : ServiceNow Business Analyst, ServiceNow Functional Consultant,ITSM,ITOM,SPM Job Description :- As a ServiceNow Business Process Consultant operating across the enterprise within the capability team, you will be responsible for assisting organizations in adopting service management and asset management...

  • Business Analyst

    3 weeks ago


    Chennai/Bangalore/Hyderabad, IN Softpath Technologies LLC Full time

    Role : ServiceNow Business AnalystExp : 6- 8Job Description :As a ServiceNow Business Process Consultant operating across the enterprise within the capability team, you will be responsible for assisting organizations in adopting service management and asset management best practices and optimizing them on the ServiceNow platform while leveraging the CMDB....


  • Bangalore/Chennai/Pune/Hyderabad/Noida, IN MNR Solutions Full time

    Job Description :We are seeking a Senior Technical Consultant with expertise in ServiceNow to join our team. In this role, you will be responsible for delivering high-quality technical solutions on the ServiceNow platform. You will work closely with clients to understand their business needs, design and implement solutions, and provide ongoing support and...

  • ITOM Team Lead

    7 days ago


    Kolkata/Chennai/Pune, India RapidBraiins Full time

    About the RoleAt RapidBraiins, we're looking for a seasoned ITOM Lead to join our team. As a key member of our IT operations team, you will be responsible for defining and implementing ITOM strategies and roadmaps aligned with business objectives.Key ResponsibilitiesDesign, implement, and maintain ITOM tools and processes.Oversee incident, problem, and...

  • ITOM Strategist

    2 weeks ago


    Kolkata/Chennai/Pune, India RapidBraiins Full time

    ITOM Lead Job DescriptionJob Summary: We are seeking an experienced ITOM Lead to join our team at RapidBraiins. The successful candidate will be responsible for defining and implementing ITOM strategies and roadmaps aligned with business objectives.Key Responsibilities:Develop and implement ITOM strategies and roadmaps to drive business growth and...

  • ServiceNow Lead

    1 month ago


    Pune, India Rede Consulting Services Full time

    Job DescriptionPosition: Lead Developer - ServiceNow ITOMLocation: Pune/HybridExperience: 5-7 yearsOpen Positions - TWOKey Requirements:Expertise in ServiceNow ITOM modules, particularly Discovery, Service Mapping, CMDB, and Event Management.Must hold a ServiceNow CAD (Certified Application Developer) certification or an equivalent relevant...

  • ITOM Lead

    4 weeks ago


    Kolkata/Chennai/Pune, India RapidBraiins Full time

    Responsibilities :- Define and implement ITOM strategies and roadmaps aligned with business objectives.- Lead the design, implementation, and maintenance of ITOM tools and processes.- Oversee incident, problem, and change management processes.- Implement service request management and knowledge management solutions.- Develop and maintain IT service catalogs...


  • Pune, Maharashtra, India Rede Consulting Services Full time

    Job Title: ServiceNow ITOM Lead DeveloperWe are seeking a highly skilled ServiceNow ITOM Lead Developer to join our team at Rede Consulting Services. As a key member of our ITOM team, you will be responsible for leading the development and implementation of ServiceNow ITOM solutions, focusing on Discovery, Service Mapping, CMDB, and Event Management.Key...


  • Pune, Maharashtra, India Rede Consulting Services Full time

    Job Title: ServiceNow ITOM Lead DeveloperWe are seeking a highly skilled ServiceNow ITOM Lead Developer to join our team at Rede Consulting Services. As a key member of our ITOM team, you will be responsible for leading the development and implementation of ServiceNow ITOM solutions, focusing on Discovery, Service Mapping, CMDB, and Event Management.Key...


  • Pune, Maharashtra, India Rede Consulting Services Full time

    Job Title: ServiceNow ITOM Lead DeveloperJob Summary:We are seeking a highly skilled ServiceNow ITOM Lead Developer to join our team at Rede Consulting Services. The ideal candidate will have 5-7 years of experience working with ITOM modules like Discovery, Service Mapping, CMDB, and Event Management, and possess a ServiceNow CAD certification or similar...


  • Pune, Maharashtra, India Rede Consulting Services Full time

    Job Title: ServiceNow ITOM Lead DeveloperJob Summary:We are seeking a highly skilled ServiceNow ITOM Lead Developer to join our team at Rede Consulting Services. The ideal candidate will have 5-7 years of experience working with ITOM modules like Discovery, Service Mapping, CMDB, and Event Management, and possess a ServiceNow CAD certification or similar...


  • Chennai/Pune/Bangalore, India Maveric systems Full time

    Job Title: ITOM Discovery DeveloperAbout the Role:We are seeking an experienced ITOM Discovery Developer to join our team at Maveric Systems. As an ITOM Discovery Developer, you will be responsible for developing, configuring, and maintaining ITOM Discovery solutions to automate the discovery and mapping of IT assets and services across the organization.Key...


  • Bangalore/Pune/Chennai/Hyderabad/Noida, India MNR Solutions Full time

    Job Title: ServiceNow ITOM EngineerAt MNR Solutions, we are seeking a highly skilled ServiceNow ITOM Engineer to lead the implementation, configuration, and maintenance of our IT Operations Management (ITOM) modules.Key Responsibilities:Design and develop solutions that enhance IT operations and ensure efficient incident, problem, and change management...


  • Bangalore/Pune/Chennai/Hyderabad/Noida, India MNR Solutions Full time

    ServiceNow ITOM EngineerAt MNR Solutions, we are seeking a highly skilled ServiceNow ITOM Engineer to lead the implementation, configuration, and maintenance of our ServiceNow ITOM modules.Key Responsibilities:Collaborate with cross-functional teams to design and develop solutions that enhance IT operations and ensure efficient incident, problem, and change...


  • Chennai, Tamil Nadu, India RECRUITING AND STAFFING Full time

    About the JobWe are looking for an experienced ITOM Implementation Specialist to join our team at RECRUITING AND STAFFING. The ideal candidate will have a strong background in ServiceNow ITOM, with a focus on implementation and configuration.Key ResponsibilitiesFocus on ITOM development and configuration on the ServiceNow platform.Deliver finalized...


  • Chennai, Tamil Nadu, India Injazat Full time

    Overview: Looking for a dynamic, innovative, and detail-oriented Architect - ITOM Tooling, to play a key role in operational efficiency, automation, and innovation within Core42 with a special focus on OpenText. You will design, implement, and manage cutting-edge IT Operations Management (ITOM) tooling solutions using OpenText products. **The...

  • ITOM Lead

    3 months ago


    Pune, India RapidBraiins Full time

    Responsibilities :- Define and implement ITOM strategies and roadmaps aligned with business objectives.- Lead the design, implementation, and maintenance of ITOM tools and processes.- Oversee incident, problem, and change management processes.- Implement service request management and knowledge management solutions.- Develop and maintain IT service catalogs...


  • Bangalore/Pune/Chennai/Hyderabad/Noida, India MNR Solutions Full time

    Key Responsibilities:    Lead the implementation, configuration, and maintenance of ServiceNow ITOM modules including Discovery, Event Management, and Service Mapping for MNR Solutions.Key Skills:    Strong experience in ServiceNow ITOM modules like Discovery, Event Management, and Service Mapping.    Proven ability to integrate IT systems and...


  • Pune/Chennai/Bangalore/Noida, India RECRUITING AND STAFFING Full time

    Job Title: ServiceNow ITOM Technical ConsultantAbout the Role:We are seeking a skilled ServiceNow ITOM Technical Consultant to join our team at RECRUITING AND STAFFING. As a ServiceNow ITOM Technical Consultant, you will be responsible for identifying, designing, and delivering larger or more complex architectures, strategies, and specific solutions through...


  • Pune/Chennai/Bangalore/Noida, India RECRUITING AND STAFFING Full time

    Job title : ServiceNow ITOM Implementation Specialist (Hybrid)Exp : 5-7 YearsKey Skills : ServiceNow ITSM Implementation SpecialistLocation : Pune, Bangalore, Hyderabad, Chennai, NoidaWe are looking for a ServiceNow ITOM Technical Consultant to identify, design and deliver larger or more complex architectures, strategies and specific solutions through the...


  • Pune, India RECRUITING AND STAFFING Full time

    Job title : ServiceNow ITOM Implementation Specialist (Hybrid)Exp : 5-7 YearsKey Skills : ServiceNow ITSM Implementation SpecialistLocation : Pune, Bangalore, Hyderabad, Chennai, NoidaWe are looking for a ServiceNow ITOM Technical Consultant to identify, design and deliver larger or more complex architectures, strategies and specific solutions through the...


  • Bangalore/Pune/Chennai/Hyderabad/Noida, India MNR Solutions Full time

    Job Title: ServiceNow ITOM EngineerJob Summary:We are seeking a highly skilled ServiceNow ITOM Engineer to join our team at MNR Solutions. As a key member of our IT operations team, you will be responsible for leading the implementation, configuration, and maintenance of ServiceNow ITOM modules, including Discovery, Event Management, and Service Mapping.Key...


  • Chennai/Bangalore/Pune/Hyderabad/Noida, India MNR Solutions Pvt Ltd Full time

    About the RoleWe are seeking a seasoned ServiceNow ITOM Developer and Architect to join our team at MNR Solutions Pvt Ltd. The ideal candidate will have a deep understanding of the ServiceNow platform and its applications, particularly in the areas of Event Management, Discovery, Service Mapping, and Orchestration.Key ResponsibilitiesDesign and deliver...