Head of Engineering and Delivery Excellence
9 hours ago
Role Overview
We are seeking a seasoned technology leader to head our Engineering and Delivery Excellence function. This is a hybrid role based out of our Whitefield, Bangalore office with direct client-facing responsibilities at the CxO level. The role involves managing a portfolio of strategic accounts and leading cross-functional teams of Project Managers, Architects, and Engineering resources. The ideal candidate brings deep experience in IT services delivery, hands-on expertise in data engineering, and a strong consulting presence.
Key Responsibilities
Lead end-to-end delivery across multiple accounts, ensuring quality, timeliness, and client satisfaction
Serve as the primary point of contact for CxO-level client stakeholders, building trusted relationships and driving strategic alignment
Manage and mentor a high-performing team of Project Managers, Solution Architects, and Engineers
Own and resolve all client escalations with a solution-oriented and collaborative approach
Drive engineering best practices, delivery governance, and continuous improvement across engagements
Collaborate with pre-sales and solutioning teams to shape scalable, data-driven solutions
Own delivery KPIs, resource planning, and risk management across the portfolio
Champion innovation and engineering excellence in Data Engineering, DWH, and cloud-native architectures
Bring strong consulting and negotiation skills to navigate complex client needs and evolving priorities
Required Skills & Experience
15+ years in IT services with proven leadership in engineering and delivery roles
Hands-on background in Data Engineering, Data Warehousing, and modern data platforms
Experience managing large teams and multi-account delivery portfolios
Strong consulting presence with the ability to engage and influence CxO-level stakeholders
Demonstrated success in managing client escalations and high-stakes delivery scenarios
Deep understanding of delivery frameworks (Agile, DevOps, etc.) and client engagement models
Excellent communication, stakeholder management, and problem-solving skills
Prior experience as a Data Engineer is essential
Preferred Qualifications
Experience with cloud platforms (AWS, Azure, GCP)
Exposure to and understanding of the Databricks platform
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