Remote IT Network Site Survey Lead

The Sr. Network Site Survey Engineer will lead the execution and standardization of comprehensive network (IT) site surveys across the client’s facilities. This role ensures that each assessment, covering cabling, wireless, switching, power, and network configuration, is performed consistently, accurately, and aligned to NaaS and Zero Trust Architecture baselines.

The successful candidate will act as the technical lead and quality authority over multiple field survey teams and remote support engineers, ensuring standardized documentation, on-time delivery, and readiness for transformation deployment across large manufacturing and warehouse environments.

Responsibilities

1. Survey Leadership and Execution

• Lead end-to-end technical site surveys covering:
• MDF/IDF structure, cabinet layouts, power/UPS validation, and grounding
• Fiber and copper cabling plant documentation (type, length, termination, and compliance)
• RF spectrum analysis, AP placement, and predictive/validation surveys (Ekahau)
• LAN/WAN device discovery, VLAN schema, and SNMPv3 configuration baselining
• Oversee physical walkdowns and ensure complete visual and logical documentation (racks, patch panels, switch ports, fiber runs).
• Validate that each site survey adheres to NaaS reference standards (Silver/Gold classifications).

2. Field Team Management

• Supervise 3–5 Field Agents performing:
• Onsite data collection, photos, lift work, labeling, and patch panel mapping.
• RF and spectrum sweeps across multiple buildings and high-bay areas.
• Coordinate Remote Support Engineers for:
• Network configuration pulls, SNMP exports, device inventories, and diagram creation.
• Coordinate to fill field agent coverage gaps and escalated surveys as needed.

3. Standardization & Quality Assurance

• Develop and maintain survey templates, digital checklists, and QA forms
• Ensure standardized output across all survey reports including:
• Layer 1–3 diagrams, RF heatmaps, rack elevations, and remediation recommendations.
• Consistency with client documentation formats.
• Validate completeness (photos, cable trace, AP placement, switch configs, HLD/LLD data).

4. Cross-Functional Collaboration

• Partner with NaaS architects, project managers, and operations to:
• Translate survey findings into actionable remediation and deployment plans.
• Identify legacy, rogue, or non-standard network elements requiring replacement.
• Interface with OEM partners (Cisco, Fortinet, Meraki, Eaton) and client TechOps teams.

5. Reporting & Continuous Improvement

• Deliver weekly progress reports on survey throughput, site readiness, and QA compliance.
• Maintain master data repository of completed surveys in SharePoint/ServiceNow.
• Recommend continuous improvements to the site checklist and data collection process.

Qualifications

Technical Expertise

• 7+ years of experience in network infrastructure survey, design, or deployment.
• Deep understanding of Layer 1–7 networking (Meraki, Fortinet, etc..).
• Proficiency in:
• Ekahau Pro / Sidekick for RF predictive and validation surveys.
• Visio / AutoCAD for network diagrams and rack layouts.
• ServiceNow / PowerApps for digital checklist automation.
• Familiarity with structured cabling standards (TIA/EIA-568, Cat6/Cat6A, fiber SM/MM).
• Knowledge of UPS, grounding, and power distribution best practices.

Soft Skills

• Strong leadership and mentoring skills for field and remote teams.
• Excellent documentation and communication abilities for executive and operational audiences.
• Ability to thrive under tight deadlines with multi-site travel and overlapping priorities.
• Detail-oriented, safety-conscious, and adept at coordinating contractors and vendors onsite.

Certifications (Preferred)

• Ekahau ECSE (Design or Troubleshooting)
• Cisco CCNP / CCNA Wireless / DevNet Associate
• BICSI RCDD or Installer certification
• CompTIA Network+ / Security+

Performance Metrics

Survey Completion: 2–3 full detailed sites per week

Documentation Quality: 100% adherence to client’s template and QA checklist

Standardization: Consistent output across all regions and vendors

On-Time Delivery: ≥ 95% of surveys completed within scheduled window

Team Utilization: Optimal field-to-engineer coordination per week