Product Manager

4 hours ago

Gurugram Haryana India, IN VMock Full time

We are seeking a dynamic and results-driven Product Manager to lead the development and delivery of our next-generation SaaS solutions, with a particular focus on workflow-driven products and Generative AI applications. This role is ideal for someone with a strong analytical foundation, excellent cross-functional collaboration skills, and a passion for delivering exceptional customer experiences.

You will own the product lifecycle from planning to execution, working closely with cross-functional teams to ensure that products are delivered on time, meet high quality standards, and exceed client expectations.


Key Responsibilities:

  • Drive end-to-end product lifecycle management – from ideation, feature prioritization, to launch and post-launch analysis – for a suite of B2B SaaS products.
  • Collaborate with engineering, design, marketing, and customer success teams to ensure successful product delivery aligned with business goals and user needs.
  • Lead workflow definition and optimization, ensuring seamless and scalable customer journeys across the product suite.
  • Analyze usage data, product metrics, and customer feedback to drive data-informed decisions and continuous product improvement.
  • Oversee client onboarding, launch, and post-launch experience, prioritizing tasks based on criticality and impact.
  • Monitor client engagement and health metrics to proactively identify and mitigate potential churn risks.
  • Work with cross-functional teams to build and scale Gen AI-powered applications, enhancing automation, personalization, and user engagement.
  • Support internal process improvements and automation initiatives to streamline product operations and accelerate time-to-market.
  • Serve as a voice of the customer internally, advocating for high-impact features that enhance value and usability.


Qualifications:

  • 1–4 years of post-MBA experience in Product Management or a related field, preferably in SaaS or enterprise technology.
  • MBA from a Tier-1 institute (e.g., IIMs, MDI, IIFT, or equivalent) strongly preferred.
  • Demonstrated experience in managing SaaS products and a strong grasp of the software development lifecycle (SDLC).
  • Exposure to building or integrating Generative AI capabilities within software products is a strong advantage.
  • Strong analytical skills with hands-on experience in tools for data analysis and visualization (e.g., Excel, SQL, Tableau, Mixpanel, etc.).
  • Excellent verbal and written communication skills with a track record of effective stakeholder and client engagement.
  • Exceptional project management, prioritization, and multitasking abilities in fast-paced environments.
  • High attention to detail and a strong bias for action and quality.


Nice to Have:

  • Experience with Agile methodologies and tools like Jira or Asana.
  • Background in user research or UX/UI collaboration.
  • Knowledge of AI/ML concepts and real-world implementation in products.

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