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Tezo - Senior ServiceNow Developer - ITOM/ITSM
4 weeks ago
Tezo is a new generation Digital & AI solutions provider, with a history of creating remarkable outcomes for our customers. We bring exceptional experiences using cutting-edge analytics, data proficiency, technology, and digital excellence.
Job Description :
We are seeking a dedicated ServiceNow Developer to join our dynamic team. The ideal candidate will have hands-on experience with ServiceNow implementations, a deep understanding of CSM Modules, and a proven track record in client-facing roles.
Key Responsibilities :
- Design, develop, and implement ServiceNow solutions based on business requirements.
- Work collaboratively with cross-functional teams to deliver high-quality projects.
- Conduct workshops and demos to showcase ServiceNow capabilities.
- Create and maintain technical documentation, including specifications and user guides.
- Assist in the development of Proof of Concepts (POCs) to validate proposed Requirements :
- CSA Certification is mandatory.
- In-depth knowledge of CSM Modules.
- Minimum of 3-4 full lifecycles of project experience.
- Strong individual contributor with client-facing to Have :
- Familiarity with portal and widgets concepts.
- Experience working on POCs to demonstrate potential solutions.
(ref:hirist.tech)
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