Account Manager

1 hour ago

Chennai Tamil Nadu India, Tamil Nadu CES Full time

About the Role:


We’re looking for a strategic and client-focused Account Manager to lead and grow relationships with our key enterprise customers. In this pivotal role, you’ll serve as a trusted advisor, aligning our technology solutions with client goals, driving adoption, and ensuring long-term business impact.


You’ll collaborate cross-functionally with Product, Engineering, and Customer Success teams to deliver value, shape strategy, and identify new growth opportunities across enterprise accounts.


What You’ll Do

  • Act as the primary relationship owner for high-value enterprise clients, ensuring alignment of business outcomes and technology strategy.
  • Understand client goals, challenges, and IT landscapes to design tailored solutions that deliver measurable impact.
  • Lead onboarding, executive reviews, and roadmap discussions to ensure long-term client success.
  • Collaborate internally to advocate for client needs, influence product direction, and ensure timely solution delivery.
  • Use data and insights to drive proactive engagement and strategic recommendations.
  • Identify opportunities for account growth—including upselling, cross-selling, and expansion across new business units or geographies.
  • Stay updated on industry trends, emerging technologies, and cloud solutions (AWS, Azure, GCP) to provide consultative guidance to clients.


What You’ll Bring

  • Bachelor’s degree in Business, Computer Science, Engineering, or related field (MBA preferred).
  • 10+ years of experience in enterprise account management, client success, or consulting within a technology-driven organization.
  • Proven success managing complex, multi-stakeholder enterprise relationships.
  • Strong understanding of cloud infrastructure, digital transformation, and enterprise IT environments.
  • Exceptional executive communication, negotiation, and stakeholder management skills.
  • Proficiency in CRM tools (Salesforce, Zoho, etc.) and data-driven client engagement strategies.
  • A strategic, consultative mindset with a passion for driving customer value.

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