Managed Print Services

3 hours ago

Lucknow Uttar Pradesh India, Uttar Pradesh HCLTech Full time
  • Managed Print service Resource should have minimum 6+ years of relevant experience on Print service including LRS, HP, GMPS Skills Required Print Configuration Management
  • Print Environment Monitoring
  • Print Environment Management Print Firmware Management
  • Print Driver Management
  • LRS VPSX Queue for Special Print Unmanaged Printers
  • LRS Portal Management
  • OEM & 3rd Party Coordination
  • Output management LRS Warranty Management
  • Label Printing Software Support Consumables Management Support Coordination
  • Incident & Service Request Management Global MPS Solution Label and Bulk printing Print font management
  • Secure Print Roles and responsibilities
  • Manage in-scope Backend Print Management Tool
  • Provide information about installed print queue names to customers
  • Provision unmanaged printers to Customer printer portal & enroll for print queue management
  • Conduct adequate testing and certification Provide Level 2 & 3 support
  • Provide Incident Resolution & Root Cause Analysis
  • Provide advice to Customer via Team lead on: Potential impact on enterprise architecture, infrastructure, business process, information requirements, specific applications
  • Potential impact on performance
  • Technical feasibility Report printing problems
  • Provide usage-based reporting
  • Provide technical assistance for Print Configuration Services
  • Develop and document detailed technical Specifications that define and support the build, test and deployment for Print Configurations
  • Review and approve standard Print Configuration Specifications
  • Implement and deploy Print Configuration for in-scope Hardware from a centralized management system

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