Off-shore Account Manager

3 hours ago


Lucknow Uttar Pradesh India, Uttar Pradesh HCLTech Full time

Business Enablement & Services Team | OFFSHORE ACCOUNT MANAGEMENT |


Mandatory Relevant Experience - 3 Years


Responsibilities:


  • Responsible for commercial contractual adherence, and growth of engagements in tandem with Global Sales teams.
  • Own and manage end-to-end commercial and contractual aspects/processes of the accounts.
  • Supporting the internal stakeholders in growing the account and improving overall account profitability & DSO.
  • Effective tracking of the account stats including Revenue & Receivables.
  • Catering to the new business requirements by creating statement of works.
  • Implementing best practices for optimization.
  • Interpreting the contract and establishing a governance model for adherence.
  • Financial risk mitigation through relevant contract amendments.
  • Manage the internal and external stakeholders of the engagement.
  • Support account management from a sales relationship perspective, Coordinate sales & marketing programs, promotions and generate periodic and special reports.
  • Support engagement teams to Cross-sell, Up-sell, and Contract Reshaping – growing existing and new business opportunities.
  • Manage customer reviews and visits.
  • Conduct internal reviews and maintain the overall account stats health.


Minimum Requirements:

  • MBA/BBA/B. Com/B. Com Hons/BA Economics with Mathematics with minimum 60% across academics (10th, 12th, UG until last semester).
  • Decent understanding and experience of pricing and associated P&L calculations.
  • Good experience of using MS Excel™ (pivots, macros etc.), MS Word™, MS Power point™ for analysis, process mapping and reporting.



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